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Man sues Apple for refusing to fix his iPhone
An iPhone user in San Francisco has sued Apple for the exact cost of his iPhone, saying the company refused to repair the device, despite it being under warranty.
Theodore A. Kim filed a lawsuit in San Francisco seeking $1,383.13, the original cost of his phone. The claim was filed in small claims court.
“It levels the playing field so that just a simple consumer like me can sue a big company without having to worry about getting lawyers and all that other stuff,” Kim told Insider in a phone interview last week. “I feel like at least I want my day in court.”
The court clerk set a trial for 1.30 p.m. on November 23, 2021, according to documents. Apple didn’t respond to Insider’s requests for comment.
The phone Kim’s suing over was originally purchased from an authorized Apple seller in Vietnam in October 2020, he said. The iPhone 12 was under Apple’s warranty until October 2022, he said.
When Kim returned to the US during the pandemic, he was having trouble getting the phone to read a US sim card. So he called Apple, and they told him to bring it into a local Apple Store.
“And so I brought it into the store and they sent it to the repair depot – then they came back and said, ‘Yeah, we’re not going to fix this because it’s been tampered with,’” Kim said. “And I said: ‘Tampered with in what way?’”
He didn’t get an answer, he said. Instead, they returned the phone. But now it had a broken SIM tray, Kim said.
A few weeks later, Kim filed a complaint with the Better Business Bureau (BBB). Apple responded to that complaint, saying the iPhone would have been repaired if it had been broken while the company had it.
“Apple considers this matter closed,” the company said, according to the BBB website.
Since Apple wouldn’t fix the phone under the warranty – which Kim said was voided by the company – he offered to pay for the repair. But the company again refused, he said.
As a final gambit, he sent an email to Apple CEO Tim Cook’s email address in late June. He didn’t hear back. So he turned to Google for ways to solve the problem.
“And I found a blog post of someone in Seattle successfully suing Apple in small claims court,” Kim said.
In that 2012 case, a blogger brought Apple to small claims court in Washington after his 2008 MacBook Pro’s graphics card died. That blogger’s experience was similar enough to his that Kim thought he might have a chance in court.
“So I said, ‘Well, OK, why don’t I try the same avenue,’” he said. “I kind of jokingly said, ‘Well, this is like a David and Goliath kind of situation.’ We’ll see what happens.”
Source: Yahoo News
The 30th Ghana Journalists Association (GJA) Media Awards has celebrated three decades of recognising excellence and contributions to journalism and national development, while highlighting the media’s role in Ghana’s democracy.
Marking the milestone, Philip Osei Bonsu of the Multimedia Group emerged as the GJA/P.A.V. Ansah Journalist of the Year.
The Ghanaian Times’ Benedicta Gyimah Foley won the Best Feature Reporting, Print category, alongside other journalists recognised across various media platforms.
Other winners included Nathaniel Attoh, Best in Sports Reporting; and Godwin Asediba of Media General, Best in TV Documentary; Doreen Ampofo of GBC, Best in Radio Documentary; and freelance journalist Nii Adjei Mensahfio, Best in Online Documentary.
Daniel Kwabena Mantey was adjudged Best in TV Feature, while Clinton Yeboah of Luv FM won Best in Radio Feature, with Gilbert Azeem Tiroog of GNA taking Best in Online Features.
For news reporting, Mohammed Fugu of the Daily Graphic won Best in Print News Reporting, Nabil Ahmed Rufai, a freelance journalist, Best in TV News Reporting; Ridwan Karim Dini-Osman of EIB Network, Best in Radio News Reporting; and Timothy Ngnenbe of the Daily Graphic, Best in Online News.
The ceremony, held in Accra last Saturday on the theme, “Celebrating Excellence, Advancing Media Freedom and Combating Hate Speech in the Digital Age”, was attended by President John Dramani Mahama as the special guest of honour.
Also in attendance were the Ga Mantse, King Tackie Teiko Tsuru II, and the Inspector-General of Police, Mr Christian Tetteh Yohuno, among others.
In his address, President Mahama announced a GH₵10 million allocation in the 2027 national budget as seed capital for the reactivated Media Development Fund to support journalists’ welfare, professional development, investigative reporting and safety training, with additional corporate contributions expected.
Mr Mahama, also urged media practitioners to uphold professionalism and accuracy by avoiding sensationalism, unsubstantiated allegations and the deliberate pursuit of scandals, while promptly correcting inaccurate reports and apologising when necessary to maintain public trust and professional standards.
On journalists’ safety, he assured that the government would continue to act against attacks on them.
By Stephanie Birikorang
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Today, I focus on the theme of Ghanaian/African migrants in Finland and economic empowerment, a move away from the topic of personalities or groups and their accomplishments within the Ghanaian community in Finland that I have been writing on.
In recent times, African migrant associations and Finnish institutions are organising meetings or forums and help people seeking employment to meet employers or build professional networks to achieve economic empowerment.
Such forums are usually open to their members and anyone of African descent.to get into the Finnish job market.
Competences
Researchers and experts say entrepreneurship or self-employment has great potential to offer a route for migrants, including highly-educated ones, to participate in and contribute to the local economy.
Competences, including knowledge and knowhow, opportunities, and social capital such as family support, language, etc., are necessary to boost the entrepreneurship endeavour.
Competence in the official Finnish or Swedish languages is undoubtedly a key quality to improve employment prospects, especially for migrants since the overall unemployment among migrants could be higher than in the mainstream Finnish population.
There could also be particular privileges which may be the provision of the right information for potential entrepreneurs or job seekers.
Barriers and stress factors
Although language has a huge potential to contribute positively to entrepreneurship possibilities, studies have shown that some of the major stress factors are language problems, finances or economic capital among African migrants.
Other barriers or challenges may be how to grow the business venture or its sustainability.
Thus, migrant communities can generally be highly vulnerable to language barrier, lack of information, the nature of the work of migrants in professions where working from home is not possible.
Migrant associations, social networks, and information
By their activities, migrant associations are doing much to educate and create awareness as well as enhance economic empowerment through migrants’ entrepreneurship or self-employment and enhance opportunities.
Such associations and institutions become networks that create an important social capital as well as outlets for sharing and gaining information or knowledge. Also, it will all be for societal good if such activities are able to help reduce stress and anxiety in the migrants’ entrepreneurship endeavours.
As I keep pointing out, Finland is committed to the integration of migrants into the Finnish society. A number of research studies from surveys and other in-depth enquiries have shown a trend of increasing efforts to integrate African and other migrants into the Finnish society.
Public agencies, migrant associations and other non-governmental organisations (NGOs) in Finland have been publishing information to help educate people, which is also good for their wellbeing.
Generally, migrant associations formally create awareness among their members and other migrants usually in collaboration with some Finnish institutions, and are thus an important tool for several migrants to be positively active and to get their interests and claims heard.
As I wrote previously, the role of migrant associations acting as bridge-builders for the integration and inclusion of migrants through participation in the decision making process and by acting as a representative voice is highly appreciated in Finland. Thank you!
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