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 Beyond the polished glass: everyday scenes at Accra mall trotro station – Part 1

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 Just  outside the polished glass doors of Accra Mall, a differ­ent reality unfolds. Amid the traffic, street vendors, commuters and child beggars, the city’s energy flows in sharp contrast to the calm and luxury within.

It is 4pm on a humid Wednesday afternoon outside Accra Mall. In the traffic surrounding the mall, Toyota Corollas, Nissan Navara’s, Kia Morn­ing, Trotros, Mercedes-Benz cars crawl bumper to bumper. They inch their way around the roundabout connecting Spintex Road to the Tema Motorway. Drivers tap their horns repeatedly as the wait grows longer. Passersby slip between the vehicles, weaving their way to the trotro station, roadside stalls or side streets leading to their desti­nations.

Just beyond the traffic and noise, Accra Mall rises at the heart of the city, bright and busy with shops, eateries and cinemas gathered under one roof. Inside, the contrast is immediate. The air-conditioning hums steadily, keeping the space crisp and cool while shoppers move between stores with bags in hand containing new clothes, gadgets, perfumes and other small luxuries paid for in clean cedis. At the food court, children giggle over ice cream while friends lean over pizza boxes. The smell of fresh popcorn hangs in the air near the cinema entrance.

Since opening in 2008, Accra Mall has stood as one of the city’s most visited commercial hubs. But the calm inside ends at the door. The atmosphere shifts from cool air and clean cedis to constant movement, long waits, and daily survival. Just beyond the mall, the air is thick with heat, blaring horns, and ex­haust fumes. It carries the struggle of people whose day does not end with a shopping receipt.

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According to MIT’s Atlas of Pop­ular Transport, Trotros carry over 3.5 million passenger trips each weekday and remain the dominant form of public transport, serving more than 70 per cent of Greater Accra’s commuters. Even without precise daily figures, their presence is unmistakable in the routines of Accra’s residents navigating work, school, and trade across the capi­tal.

This scene plays out daily along the busy stretch near Accra Mall, where traffic slows to a crawl and “trotro” queues stretch along the roadside. At the roundabout, be­neath a weathered police canopy, a plus-size policewoman in a bright green traffic vest has surrendered to sleep. She lies stretched on a long bench, mouth wide open, chin tilted skyward, as if the whine of horns and coughing engines were lullabies. A few steps away, a male officer in a matching vest, tasked with directing the traffic, stands by the roadside with his hands buried in his pockets, eyes fixed on the parade of cars inching forward and honking in frustration.

Across the street, Accra Mall’s Street commerce bursts into ac­tivity. Makeshift stalls are lined up tightly along the roadside. Racks of ready-made African clothing sway in the dusty breeze. Sandals are arranged neatly on plastic sheets. Beaded necklaces in red, blue and gold catch both sunlight and the attention of people passing by.

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Relationship

  …Tips to building positive relation in the workplace

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Interpersonal relationships are complex constructs that can make or break a work environment. It is essential to cultivate relationships that are more positive and productive in the workplace so that everyone feels comfortable, respected and appreciated.

 For improved job satisfaction and happiness at work, take time to strengthen your work relationships

Here are some tips for successful relationship-building at work.

2. Set and meet expectations

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Set expectations that are clearly defined and reasonably achievable. Be realistic with deadlines, and don’t overextend yourself or your team members. Ensure everyone is aware of the expectations and deadlines, so they can adequately prepare.

Discuss potential outcomes and consequences before starting any project or task. This way, everyone involved has a better understanding of what needs to be done and how it needs to be done. This will help prevent misunderstandings down the line.

Once expectations are set, work hard to meet those expectations to prove that you are a team player. When you meet deadlines, you demonstrate accountability and dependability. You show that you can be trusted.

3. Build trust

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Strong professional relationships are built on trust and respect. To gain trust, you need to be reliable and trustworthy. Show that you can be relied upon by following through on your commitments and keeping your promises.

Be honest and upfront with others, even if it’s uncomfortable. Transparency helps to foster trust. When people trust you, they’ll feel more comfortable being open and honest with you. This leads to better communication which will further strengthen your workplace relationships.

Trust is only possible when all parties involved feel respected and valued. Respect your colleagues’ ideas, opinions, and feelings by actively listening to them and giving them the attention they deserve.

4. Express gratitude

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Find small ways to express gratitude regularly. Even a simple “thank you,” or heartfelt compliment can make a big difference.

Showing appreciation for someone’s efforts or ideas shows that you value them and their work. When you express gratitude, you send the message that you care about them, which will encourage them to reciprocate and build a stronger relationship with you.

5. Take an interest

Take the time to get to know your colleagues. Get to know their personal interests, hobbies, and passions outside of work. Ask them about these things often and take a genuine interest in them. You will develop more meaningful relationships when you learn and listen to them talk about the things that are important to them.

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Showing an interest in your colleagues not only helps build relationships but it also encourages collaboration and creativity. People who feel heard and respected are more likely to open up and share their ideas.

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When desire overpower: A family guide to sexual addiction recovery 

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Easter is already in the air church plays, family trips to Kwahu, fish money count in Kumasi market stalls. But for some families, the season also sharpens a private pain: a teenager who hides his phone under the mattress, a wife who finds transfers to unknown numbers, a father who smells stale hotel soap on his son’s shirt. Sexual addiction does not announce itself. It steals trust slowly, then all at once.

I see it at CPAC intake rooms: mothers trembling not from anger but exhaustion, men blaming themselves for “raising him badly.” Here is what we know and what actually helps. 

Research frames compulsive sexual behaviour less as moral failure and more as an intimacy disorder tied to anxiety, untreated trauma, and a dysregulated reward system (Giordano et al., 2021).

In Ghanaian homes, shame thickens the silence. Carnes (2020) found that structured family disclosure guided by a therapist raised treatment entry by 38 per cent. Grubbs et al. (2020) showed spiritual support lowers relapse risk only when paired with accountability, not preaching. 

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Name the behaviour without drowning the person

At our Adenta Oyarifa-Teiman office, I often ask a couple to write down one line: “I felt scared when I saw __; I need __.” Not “you are dirty,” but “I saw pornography at 2 a.m. on your laptop; I need us to meet CPAC on Thursday.” I remember Kofi (name changed), a car dealer from Spintex, sitting across me saying, “If I call him addict he will run.” We drafted a text instead: “Yaw, I love you. I saw Mastercard bills. I’ve made us an appointment. I’ll drive you.” He came. 

Use Easter’s rhythm, not its sermons

The season’s power is ordinary belonging. Invite your son to peel yam for Good Friday soup; ask your husband to lead the family in a simple sunrise prayer at 6 a.m., phone left in the hall.

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A Shai Hills walk, a shared taxi to church-these re-anchor a nervous system.

 Invite, do not ambush. Then bind that belonging to a step: install accountability software that blocks explicit sites and sends a report to a trusted person, agree on weekly attendance at a Sex Addicts Anonymous meeting, schedule therapy session with experts from Counselor Prince & Associates Consult – CPAC. Grubbs’ finding holds: faith helps when it carries accountability. 

Build containment the Ghanaian way

Few Accra families have study rooms; rural families share one chamber. Make rules fit: “No phones in bedrooms after 10 p.m. -all devices charge in the sitting room.” Keep a single MTN phone for night calls. Agree on cash, not mobile money, for daily spend. For betrayed spouses, CPAC names betrayal trauma without gossip; the relief is immediate.

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Parents need their own slice: a 20-minute walk, a radio prayer, a friend who listens. Empty cups spill. 

City reality versus village reality

In Accra, you may afford an expert from CPAC and monitoring software. In Bawku, you may lean on CPAC’s online service or a community nurse, a well-trained and trusted pastor or imam, and a strict routine.

Both depend on three moves: containment, treatment, connection. I have watched both work. 

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Sexual addiction thrives in secrecy. It withers in small, repeated honesty. One week clean, one meeting attended, one budget table opened-these are Easter’s quiet resurrection.

At CPAC we do not promise miracles; we promise a plan. Some sons make tea safely again. Some husbands show receipts. Shame shrinks when families speak early, set boundaries, and bind to help. 

Source: Field notes from Counselor Prince Offei’s practice in mental health, marriage counselling, and addiction support at CPAC.

References

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Carnes, P. J. (2020). Sexual addiction and compulsivity: Journal of Treatment & Prevention, 27(1), 1-12. 

Giordano, A. L., et al. (2021). Family communication in sexual addiction recovery. Journal of Marital and Family Therapy, 47(2), 312-327. 

Grubbs, J. B., et al. (2020). Spirituality, shame, and compulsive sexual behaviour. Archives of Sexual Behaviour, 49(5), 1665-1677. 

To be continued …

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Source: REV. COUNSELOR PRINCE OFFEI’s insights on sexual addiction, relationships, and mental health in Ghana. He is a leading mental health professional, lecturer, ADR Expert/Arbitrator, renowned author, and marriage counsellor at COUNSELOR PRINCE & ASSOCIATES CONSULT (CPAC COUNSELLOR TRAINING INSTITUTE)

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