Editorial
Consumers must not be taken for granted
Dear Editor,
I think it is time Mr Kofi Kapito’s Consumer Protection Agency led a campaign to ensure consumers are compensated when personal electrical appliances get damaged as a result of power fluctuation or outage.
I had to dump my favourite sound system after it nearly caught fire due to a ‘wicked’ power outage experienced at my Baatsona residence recently. The most recent one occurred on Monday night around 9 pm.
When the power went off abruptly, it was restored after about two minutes but went off again. When it happens the power comes on with super high voltage which some of the appliances are unable to contain.
It was during one of these unstable instances that the most durable sound system I have ever had decided not to come back to life. I would have bought another one by now but not knowing when the next power outage would damage the new one too, I have decided to live without it.
Elsewhere, compensation from the service provider for this type of ‘inconvenience’ or loss of equipment would not be out of place; but that is not the case in our jurisdiction.
Although power surges are inevitable, I believe the electricity company could be more considerate any time there is a planned outage. Again, they must do well to ensure that operation of their systems does not go a long way to damage the equipment of consumers even when there is a genuine fault.
However, when the utility providers seem to be operating haphazardly without having the consumers in mind, then I would urge the public and key actors to start demanding compensation for any losses they incur as a result of ‘irresponsible’ power supply.
Frank Kumi,
Baatsona, Accra
Editorial
Concern over mentally ill persons roaming Kwame Nkrumah Circle Interchange
Dear Sir
I write to express my concern over the growing number of mentally ill individuals roaming the Kwame Nkrumah Circle Interchange in Accra.
This area, a vital transportation hub and commercial centre, has increasingly become home to several persons visibly suffering from mental health issues, often without adequate care or supervision.
This situation poses risks both to the affected individuals and the general public. Some of these individuals are exposed to traffic hazards, unsanitary conditions, and in some cases, hostile treatment from passersby.
There have also been reports of occasional erratic behaviour, which causes fear and discomfort among commuters and vendors.
Mental health is a public health issue, and these individuals deserve compassion, medical attention, and a safe environment.
I urge the Ministry of Health, the Accra Metropolitan Assembly, and relevant NGOs to collaborate on a sustainable solution including mental health outreach programmes, rehabilitation, and safe housing.
Kwame Nkrumah Circle should be a symbol of progress, not a place where the vulnerable are left to struggle. Let us act with urgency and humanity.
From John Boateng
Kwame Nkrumah Circle
Editorial
Parents should encourage their wards writing BECE
Dear Editor,
AS the 2025 Basic Education Certificate Examination (BECE) takes off across the country starting Wednesday, I write to encourage all candidates taking part in this important step in their academic journey.
Out of a total of 603,328 candidates taking the examination this year, 306,078 are females, whiles the rest 297,250 are males.
Over the years, the examination begins on Monday and ended on Friday but per the timetable, this year’s candidates started on Wednesday and will end next week.
The BECE is not just an exam, it is a milestone from one stage to another. It represents years of hardwork, dedication and the dreams of countless students who hope to continue their education and build a brighter future.
This is where the role of parents, teachers and society become beneficial. Let us offer not only academic support but emotional encouragement to them.
I also appeal to educational authorities to ensure fairness, proper supervision and transparency throughout the examination period.
The journey may be challenging, but with time, focus and discipline they can make it.
I wish to use this platform to wish all of them well.
Naa Koshie, Teshie
