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Health facilities in UWR charging illegal fees – NHIA
• Mr Samuel Lobber granting interview
Though clients have registered with the National Health Insurance Scheme (NHIS) to derive its benefits, it is shocking to note that over 90 per cent of health facilities in the Upper West Region are involved in co-payment and charging of illegal fees from members.
The Regional Director of the National Health Insurance Authority (NHIA), Mr Samuel Lobber who revealed this said the worrying situation has caused clients to lose confidence in the scheme and had affected patronage of the scheme across the country.
“This problem is not peculiar to the Upper West Region; it is a national issue which is being tackled head-on by the Authority to ensure that we sanitize the system to improve clients’ confidence and patronage of the scheme”, he said.
Mr Lobber said this on the sidelines of an annual review meeting by the Authority in the region on the theme; “Sustaining our gains on Universal Health Care- a collective responsibility”.
The Director disclosed that the credentials of about five facilities apprehended by the authority in the region last year were withheld for a period and those said facilities were surcharged to pay some monies to the authority to serve as deterrent to others and restore sanity in the system.
He said the reinstatement of the facilities in December last year after they had agreed to suspend their illegal practices was enable them to serve their clients.
He mentioned that to resolve the issue which had become a source of worry for the authority, co-payment committees have been constituted at the national, regional and district levels to ensure that such incidents were promptly identified, investigated and dealt with.
This committee is being supported by a monitoring and evaluation team in the field where clients who go on community outreach and are presented with complains of charging of illegal charges are able to investigate and report to the office to the head office for clinical audit report”, he added.
Explaining the issue, the Director said illegal fees and co-payment referred to charges that were levied clients owned NHIS cards at health facilities, even though the scheme covered those fees.
He said after charging the clients and refusing them receipts, the facilities sent claims to the NHIA for payment again; leading to double payment for one service rendered.
He used the opportunity to commend residents for embracing the scheme and massively patronizing their services and said, their acceptance had led to the region’s attainment of the universal health coverage (UHC).
He advised clients to be more vigilant and ensure that they were not paying for services that were covered by the Scheme.
Members were taught how to check for drugs and services covered by the scheme.
He called on healthcare providers to stop charging illegal fees and make the health and wellbeing of their clients a topmost priority in order to save lives.
From Lydia Darlington Fordjour, Wa
The Ghana Tourism Development Company Limited (GTD) in collaboration with the Department of Organisation and Human Resource Management, University of Ghana Business School (UGBS) has marked the 2026 World Safety Day Celebration in Accra.
The event held on Tuesday, April 28, 2026 at the Cedi Conference Centre, Legon was under the theme “Good Psychosocial Working Environment: A Pathway to Thriving Workers and Strong Organizations.”
The day is observed globally to promote safe and healthy working conditions and to raise awareness about both physical and psychological risks at the workplace.
The event formed part of efforts by stakeholders to deepen national conversations on workplace safety, particularly the growing concern about psychosocial well being.
In his keynote address, the Minister for Labour, Jobs and Employment, Dr Abdul Rashid Hassan Pelpuo stressed that workers must not be treated as machines but as human beings with dignity, rights and families.
He explained that unsafe work environments marked by fear, harassment, intimidation and excessive pressure reduce productivity and weaken organisations.
He noted that although physical hazards such as faulty equipment and unsafe buildings remain a concern, psychological risks including excessive workload, bullying, job insecurity and toxic communication are equally dangerous and must be addressed.
According to him, psychological hazards are real, measurable and preventable, and should be treated with the same urgency as physical risks.
He maintained that safe and healthy working conditions are not a luxury but a fundamental right that supports productivity and social justice.
Dr Pelpuo further stated that the government remains committed to strengthening occupational safety and health systems, adding that worker wellbeing is a core responsibility of leadership and not a public relations issue.
He urged employers to create environments where dignity is protected, and workers are empowered to speak without fear.
The Dean of University of Ghana Business School, Prof Ernest Y Tweneboah Koduah noted that the school is committed to shaping a better world of work that is equitable, productive and sustainable.
He announced that the school has secured accreditation from the Ghana Tertiary Education Commission to introduce a programme in organisational health and safety.
He explained that gaps in workplace safety in Ghana are linked to weak enforcement, underreporting and limited professional training.
He added that the new programme will equip graduates with the skills to prioritise employee wellbeing as a key organisational responsibility.
Prof Tweneboah Koduah urged organisations to assess psychosocial risks, invest in human resource capacity and create environments where workers can openly discuss mental health concerns.
He emphasised that collaboration between academia and industry is essential to addressing workplace safety challenges.
Delivering remarks on behalf of the Vice Chancellor, the Registrar of the University of Ghana, Emelia Naa Kwantsua Agyei Mensah described the event as historic, noting that it is the first time the university is marking the global observance.
She explained that the focus on psychosocial wellbeing reflects current realities in the world of work.
She stated that employee health, including mental and emotional wellbeing, directly affects productivity, morale and institutional performance.
Mrs Agyei Mensah added that the university is committed to creating a safe and supportive environment for staff and students, beyond minimum legal requirements.
She called on leaders to reflect on the kind of workplaces they create and to prioritise the wellbeing of employees.
CEO of the GTDC, Prof Kobby on his part noted that its participation aligns with its commitment under the Riyadh Declaration, which calls on member states to improve infrastructure and public safety, as well as enhance services, transport, connectivity and accessibility.
He indicated that the company intends to use the platform to highlight Ghana’s readiness to implement the declaration, with a strong focus on worker safety and wellbeing as a foundation for sustainable tourism development.
The event brought together policymakers, academics, industry players and students to discuss strategies for improving workplace safety and promoting healthier work environments across the country.
By: Jacob Aggrey
The Ghana Armed Forces has confirmed that an escort convoy protecting civilians was attacked in Binduri in the Upper East Region, leaving three people dead.
In a press release issued on April 27, 2026, the military said the convoy, which was escorting about 140 civilians from Bawku to Bolgatanga, came under gunfire from unknown attackers.
It said the attackers shot at the convoy several times, killing three of the civilians being escorted and injuring one other person.
According to the statement, soldiers returned fire and were able to repel the attack. In the process, seven of the assailants were killed.
The military added that during a follow-up operation, weapons and ammunition were retrieved from a suspect who had taken refuge in a mosque.
The items included a G3 rifle, two loaded magazines, and additional rounds of ammunition.
It said ten other suspects have been arrested and are assisting with investigations.
The Ghana Armed Forces cautioned the public against engaging the military or any security agency during operations.
It extended condolences to the families of those who lost their lives and wished the injured person a speedy recovery.
By: Jacob Aggrey
