News
Man sues Apple for refusing to fix his iPhone
An iPhone user in San Francisco has sued Apple for the exact cost of his iPhone, saying the company refused to repair the device, despite it being under warranty.
Theodore A. Kim filed a lawsuit in San Francisco seeking $1,383.13, the original cost of his phone. The claim was filed in small claims court.
“It levels the playing field so that just a simple consumer like me can sue a big company without having to worry about getting lawyers and all that other stuff,” Kim told Insider in a phone interview last week. “I feel like at least I want my day in court.”
The court clerk set a trial for 1.30 p.m. on November 23, 2021, according to documents. Apple didn’t respond to Insider’s requests for comment.
The phone Kim’s suing over was originally purchased from an authorized Apple seller in Vietnam in October 2020, he said. The iPhone 12 was under Apple’s warranty until October 2022, he said.
When Kim returned to the US during the pandemic, he was having trouble getting the phone to read a US sim card. So he called Apple, and they told him to bring it into a local Apple Store.
“And so I brought it into the store and they sent it to the repair depot – then they came back and said, ‘Yeah, we’re not going to fix this because it’s been tampered with,’” Kim said. “And I said: ‘Tampered with in what way?’”
He didn’t get an answer, he said. Instead, they returned the phone. But now it had a broken SIM tray, Kim said.
A few weeks later, Kim filed a complaint with the Better Business Bureau (BBB). Apple responded to that complaint, saying the iPhone would have been repaired if it had been broken while the company had it.
“Apple considers this matter closed,” the company said, according to the BBB website.
Since Apple wouldn’t fix the phone under the warranty – which Kim said was voided by the company – he offered to pay for the repair. But the company again refused, he said.
As a final gambit, he sent an email to Apple CEO Tim Cook’s email address in late June. He didn’t hear back. So he turned to Google for ways to solve the problem.
“And I found a blog post of someone in Seattle successfully suing Apple in small claims court,” Kim said.
In that 2012 case, a blogger brought Apple to small claims court in Washington after his 2008 MacBook Pro’s graphics card died. That blogger’s experience was similar enough to his that Kim thought he might have a chance in court.
“So I said, ‘Well, OK, why don’t I try the same avenue,’” he said. “I kind of jokingly said, ‘Well, this is like a David and Goliath kind of situation.’ We’ll see what happens.”
Source: Yahoo News
Ghana’s Minister for Gender, Children and Social Protection, Dr. Agnes Naa Momo Lartey, has pledged Ghana’s continued commitment to advancing women’s rights and empowerment.
She made the statement at the UN High-Level Meeting marking 30 years since the Beijing Declaration and Platform for Action.
Dr. Lartey said the Beijing Declaration, adopted in 1995, was a bold vision that recognized the advancement of women and girls as key to peace, justice, and sustainable development.
She added that while much progress had been made, the journey to full equality was still not complete.
She explained that the commemoration was of special importance to Ghana as it coincided with the 50th anniversary of the country’s national machinery for women.
She also highlighted that Ghana made history in January this year when its first female vice president was sworn into office, describing it as a breakthrough that showed the country’s determination to give women’s voices space in governance.
According to the minister, Ghana has strengthened its legal and policy framework by passing the Affirmative Action Act in 2024 and adopting a new gender policy to guide actions from 2025 to 2035.
She added that protection systems had been reinforced through the Domestic Violence and Victim Support Unit of the Ghana Police Service.
She pointed to Ghana’s focus on economic empowerment through programs such as the Livelihood Empowerment Against Poverty (LEAP), the School Feeding Program, and the Microfinance and Small Loan Centers (MASLOC).
Plans, she said, were underway to establish a Women’s Development Bank to expand financial inclusion and provide affordable credit, especially for women in underserved areas.
Dr. Lartey stressed that the Beijing Declaration was not just a promise written on paper but a call to action.
She urged the international community to recommit to removing barriers and giving women and girls equal opportunities.
She affirmed Ghana’s commitment to a future where no woman or girl is left behind.
By: Jacob Aggrey
The Director-General of the Criminal Investigations Department (CID), DCOP Lydia Donkor, has commended the Ashanti Regional Police Commander and his team for their professionalism during an operation that dismantled a notorious armed robbery syndicate.
Speaking at the Police Headquarters in Accra, DCOP Donkor said the success of the operation was due to effective teamwork and tactical execution by the regional command.
She stressed that their dedication and courage played a major role in bringing down the gang, which had been terrorizing banks and rural financial institutions across the country.
She further praised the Inspector-General of Police (IGP), COP Christian Tetteh Yohuno, for his leadership and direction, which she said has strengthened the fight against armed robbery and improved public confidence in the police.
DCOP Donkor assured the public that investigations are ongoing and pledged that the police will not relent in pursuing the remaining suspects still at large.
She called on Ghanaians to continue to support the police with information that can help in combating crime.
By: Jacob Aggrey
