Editorial
ECG PowerApp: A mixed bag of technical issues, uncredited payment concerns
Dear Editor,
On February 18, 2020, the former Vice President, Dr Mahamudu Bawumia, launched the Electricity Company of Ghana (ECG) PowerApp, a mobile application designed in-house by staff of ECG.
It was to improve its service delivery to its customers.
The development of the app also meant that customers of ECG would now have the opportunity to purchase power and pay bills using their mobile phones.
That means customers of ECG would no longer have to join long queues to purchase power, but could now do that at their own convenience and in the comfort of their homes.
According to the Communication Officer, the PowerApp has increased annual revenue growth for the company.
He said as of April 2024, the new application system had increased its annual revenue growth by 128 per cent as compared to the old system at negative seven per cent.
Despite these reasons for which the app was developed and the benefits it has brought to ECG, there have been growing concerns among a section of the public on its use.
Some have argued that they were not credited after using the app to recharge their prepaid meter while the money was deducted from their MoMo accounts.
Such experience has made some customers vow not use the app to recharge their prepaid meters but rather go to prepaid vendors nearby to purchase credit. Some are even prepared to travel to far places to purchase prepaid credits.
I think such experience does not speak well of ECG because it could affect public trust in the company in its service delivery. This is the more reason why the ECG has to take the concerns raised by its customers seriously.
Kofi Bruce,
Mampong
Dear Editor,
I wish to draw the attention of the relevant authorities to the deplorable state of the road from McCarthy Hill Junction to Mallam Junction, where the deteriorating road surface is contributing to heavy traffic congestion and making commuting increasingly difficult for motorists.
The affected stretch is an important section of the Accra–Kasoa Highway, used daily by thousands of commuters, commercial drivers, private motorists and other road users travelling between Kasoa and Accra. However, the poor condition of portions of the road forces drivers to reduce their speed significantly, creating long queues, particularly during peak hours.
The situation is frustrating for commuters who already spend considerable time travelling between their homes and workplaces. Commercial drivers also lose valuable working hours, while passengers experience unnecessary delays that affect their daily schedules.
What should ordinarily be a relatively smooth journey often becomes a prolonged struggle as vehicles approach damaged sections of the road. The resulting slow movement disrupts traffic flow and contributes to congestion along an already busy corridor.
The situation also raises concerns about road safety. Drivers attempting to avoid potholes and other damaged portions may make sudden manoeuvres, potentially increasing the risk of collisions. Continued use of the affected sections could also lead to damage to vehicle tyres, suspension systems and other components, imposing additional costs on motorists.
While traffic congestion along the Accra–Kasoa corridor may have several causes, the condition of the road between McCarthy Hill Junction and Mallam Junction is an issue that requires urgent attention.
I therefore appeal to the Department of Urban Roads, the Ministry of Roads and Highways and other relevant authorities to inspect the affected stretch and undertake the necessary repairs without further delay.
Improving the road surface would help vehicles move more smoothly, reduce avoidable congestion and improve the safety and convenience of commuters.
The authorities must act promptly to prevent the situation from worsening and provide relief to the thousands of road users who depend on this route every day.
Yours faithfully,
Concerned Citizen
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A critical viewpoint on the function of Parent-Teacher Associations (PTAs) in guaranteeing child safety and upholding discipline in Ghanaian schools is highlighted in the statement made by Dr. Freda Prempeh, the former Deputy Minister of Gender, Children, and Social Protection.
According to the supporters of this viewpoint active PTA participation bridges the gap between parents and school administrations and acts as a crucial oversight mechanism.
They strongly believe that parents may better monitor school environments, support guidance and counselling, and hold staff members accountable to the Ghana Education Service (GES) code of conduct when they are involved in the basic and second-cycle school activities.
When school administration functions without external supervision, sexual abuse, exploitation, and indiscipline may result. This transparency is thought to be a crucial deterrent.
However, some educational experts point out that although strong PTAs are helpful, more than just parental supervision is needed to prevent deeply rooted problems like sexual misconduct and moral degeneration.
This viewpoint emphasises that the main instruments required to punish perpetrators and discourage future abuse are institutional enforcement, thorough investigations, and strong legal prosecution by state authorities rather than only school-level committees.
Furthermore, detractors frequently point out that if educational rules do not clearly specify the boundaries of oversight, an excessive reliance on PTAs may cause conflict with school administration.
A strong judicial and administrative proceedings shield victims from ongoing pain and intimidation, discourage potential offenders, and stop wrongdoing from becoming the norm.
In order to maintain high enrollment and completion rates among female students in basic and senior high schools, there should be strict implementation of the GES code of conduct to reassure families that schools are safe places.
Although legal analysts and administrative specialists note that speed is crucial, it must be carefully balanced with thoroughness and due process because hurried investigations might result in procedural mistakes that could lead to unfair sanctions.
Therefore, a comprehensive solution necessitates proactive measures like mandatory background checks and professional ethics training for educators.
The Spectator stresses the need to end sexual exploitation in schools while highlighting the continuous debate over the most effective ways for institutions to provide both prompt justice and legally sound results.
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