Editorial
ECG PowerApp: A mixed bag of technical issues, uncredited payment concerns

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Dear Editor,
On February 18, 2020, the former Vice President, Dr Mahamudu Bawumia, launched the Electricity Company of Ghana (ECG) PowerApp, a mobile application designed in-house by staff of ECG.
It was to improve its service delivery to its customers.
The development of the app also meant that customers of ECG would now have the opportunity to purchase power and pay bills using their mobile phones.
That means customers of ECG would no longer have to join long queues to purchase power, but could now do that at their own convenience and in the comfort of their homes.
According to the Communication Officer, the PowerApp has increased annual revenue growth for the company.
He said as of April 2024, the new application system had increased its annual revenue growth by 128 per cent as compared to the old system at negative seven per cent.
Despite these reasons for which the app was developed and the benefits it has brought to ECG, there have been growing concerns among a section of the public on its use.
Some have argued that they were not credited after using the app to recharge their prepaid meter while the money was deducted from their MoMo accounts.
Such experience has made some customers vow not use the app to recharge their prepaid meters but rather go to prepaid vendors nearby to purchase credit. Some are even prepared to travel to far places to purchase prepaid credits.
I think such experience does not speak well of ECG because it could affect public trust in the company in its service delivery. This is the more reason why the ECG has to take the concerns raised by its customers seriously.
Kofi Bruce,
Mampong
Editorial
The law must deal with sexually abusive fathers
Dear Editor,
I am deeply concerned about the increasing reports of fathers sexually abusing their own daughters.
This disturbing trend is not only destroying families but also leaving victims with lifelong emotional, psychological and physical trauma.
Parents are expected to protect and nurture their children, not become a source of fear and abuse. Such acts are unacceptable and must be condemned by every section of society.
I urge law enforcement agencies to investigate these cases promptly and ensure perpetrators face the full rigours of the law.
At the same time, government, religious bodies, schools and civil society organisations must intensify public education on child protection and encourage victims and witnesses to report abuse without fear.
Communities must also stop shielding offenders because of family ties or social status. Every child deserves to grow up in a safe and loving environment.
I hope this issue receives the urgent national attention it deserves.
From Eugene Ampiaw
Accra
Editorial
Teach children basic swimming, water safety techniques
The United Nations Children’s Fund (UNICEF) reports that drowning is still one of the top 10 causes of death worldwide for those between the ages of one and 24, with children under five being most at risk.
Drowning is defined as being underwater and not being able to breathe, which can result in death or injury.
Additionally, UNICEF has warned that children playing in or near water without adequate supervision and safety precautions can quickly transform a happy moment into a tragedy.
It is worrying that children and young adults make up the majority of the estimated 1,100 drowning deaths that occur in Ghana alone each year, or almost three deaths per day.
These were contained in a statement commemorating World Drowning Prevention Day, which is observed on July 25 every year to strengthen national and international efforts to prevent drowning.
According to the World Health Organisation (WHO), drowning is a preventable global public health emergency that kills around 300,000 people a year, or 30 people every hour on average.
In addition to the numbers, many more cases in isolated areas go unreported, underscoring the problem as a serious yet underappreciated threat to public health.
Drowning can result in death, long-term health problems, or disability, hence it is important to raise awareness of this issue by educating the public on how to save lives.
Although flooding is a common cause of drowning, swimming pools, natural bodies of water like lakes and rivers, and residential water storage facilities are the most common locations. As a result, preventing drowning necessitates ongoing supervision, physical barriers, and critical water safety education.
Additionally, training in basic water rescue techniques and cardiopulmonary resuscitation (CPR), an emergency lifesaving operation carried out when the heart stops beating, is crucial.
It is important for parents and community people to learn how to react to an emergency without endangering themselves.
There is the need to install a fence around any body of water near your house, such as a pond or pool, to keep children from walking in unattended. Keep an eye on your children and avoid becoming sidetracked by your phone or talking to someone else.
The Spectator agrees with the WHO’s recommendation to cover more water sources, including cisterns, wells, and water containers, in order to avoid an accidental fall. When not in use, keep bathroom and laundry room doors locked and empty buckets, containers, and portable pools.
Teaching school-age children over six years old the fundamentals of swimming and water safety is one of the best approaches to prevent drowning.




