Features
ECG, GWCL et al…

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Mr Clifford-Braimah GWCL boss
I am uncomfortable writing about utilities in our country, not because they perform above average, but because no one listens when Ghanaian consumers complain. My understanding is that wherever there is a monopoly, consumer’s voices do not resonate.
One beautiful Saturday morning two and a half months ago about half a dozen young men came to my residence with meters, cables and tools claiming they were contracted by our almighty ECG to change my meter and that of my Landlord’s.
Of course, they were in ECG identifiable apparel, but I asked them why they would replace a perfectly working meter. They said they were acting on orders. I realized they were small fishes in the scheme of things, but I still had a few questions for them. I had over 350 cedis worth of credit on my meter; their response was that it would be credited on to the new meter.
We were to go to the ECG office the very next Monday to have our new status regularised and that they had a token credit of 30 cedis on the new meter. Fifty cedis should be paid on the Monday and the token 30 cedis would be deducted leaving a credit balance of 20 cedis.
On Monday I sent an emissary to the ECG offices at Dansoman with the fifty cedis. He returned with no receipt but with a message that I would receive a call after the regularization was completed. Two and a half months down the line I have not been called and my credit of over 350 cedis has not been restored.
Dear reader, please note that I am not alone in this dilemma. Almost all customers in my general area have a similar tale to narrate. I spoke to one official at Dansoman ECG who was quite concerned and tried to help but later reported a sluggish system. Up till today, the ECG has done nothing to fix this problem. Honestly, I feel deceived and robbed as do the other customers.
But for the benevolence of a press next door whose standby generator gives me power, I would have been in total darkness. Why a utility provider as ECG would treat its customers with such contempt beats my mind.
I watched a news item two week ago where officials of ECG were on a crusade dubbed, “Fix the bill, pay the bill” targeted at postpaid clients and all I did was laugh my head off. I can bet my bottom pesewa that this will amount to nothing.
An ECG that cannot fix issues with prepaid meters trying to fix postpaid ones? The ECG should cut through the chase.
Now, I was told to contact a vendor to purchase power without any assurance that I would get my ‘stolen’ credit back. I duly contacted the vendor who told me to send her my new meter’s details, which I did. After that she sent me a Momo number to make payment to. I paid up and got a printed receipt, but it took the whole day before the mechanism of this new purchase was explained to me.
How do I and other clients get our credits back? Mr. Boateng and his Public Relations Directorate have a duty to tell me and other customers what is going on. We need answers.
GWCL
Water, we are told is life. True as this saying is, water can also be the end of life, a lack of it, that is. I would not want to be in the shoes of those managing the Ghana Water Company Limited. Theirs is an arduous task, especially at a time that rains have come in torrents and breaching storage limits.
I wonder how the GWCL is able to turn the cyanide poisoned and Galamsey induced carnage of some water bodies into drinkable water. But these attacks on our water bodies is no excuse for the day-to-day erratic water supply to certain communities on a regular basis.
At times announcements are made after the taps have stopped flowing. When these technical issues arise, would it not be prudent to contract water tankers to the affected communities to sell water to the people? I think every utility provider should make provisions for situations likely to cause discomfort to their customers.
The days where state institutions pander to the whims and caprices of the political class must be put in the dustbin of history if this country is to move forward. Successive governments have only paid lip-service to the destructive activities of Galamsey and its operators.
The discourse on Galamsey is as murky as the colour of the rivers under siege. Our politicians are busy arguing about who had or has a better fight against the menace while farmlands get degraded, forest covers destroyed and people’s concern is how to make money.
The management of GWCL must be courageous to tell the powers that be in the face of how much destruction the nation’s water resources have been subjected to if they have not done so already. Those running our affairs must know the buck stops at their table and the responsibility is theirs to save us, else they have failed in their duty to the country.
NCA
As a journalist I have interest in how the media space performs. I read newspapers, I listen to radio and watch television on a daily basis. Personally, I rate social media as a junkyard where one has to be careful in navigating. Mind you, not everything you find on a refuse dump is trash.
I am told that it is the National Communication Authority (NCA) that has the power to grant licences for the operation of radio and television in Ghana. What I am not too sure of is whether, as done by our Electoral Commission that creates constituencies by population density, the NCA gives licences based on the same principle.
I have this concern because the NCA seems to give out licenses like confetti. Take the Greater Accra Region, for example: a Region that is only 3,245 square kilometers in total land space, there are over sixty frequency modulated (FM) radio stations. Can the NCA tell me what accounts for this? Not only that, some of the frequencies are so close that one can feel intrusion into some of the channels by others.
Does the NCA only consider what the prospective entrepreneur has to pay to them as application fee or these licenses are given on political patronage. Media organizations, not state-owned, subsist on advertising revenue. This also is predicated on the buoyancy of the economy. Does the NCA factor these in their decisions?
Does the NCA bother whether or not some of these media houses are struggling to remain afloat in the very tight advertising space, or once they give out the licenses, these stations are on their own? Let us not forget about television stations almost equal in number.
Whatever good intentions inform this mass pluralisation of radio and television, the numbers are staggering and have the potential to collapse the industry in the long run since other applications for license are in the queue.
We recall that Ghanaians have a sickening penchant for towing the line of doing what one person has done en masse. Remember the days of Soace-to-Space when everyone got a garden umbrella and a cellphone and was in business. This was after the phenomenon of Communication Centers. This is history now.
Where do we go from when media organisations begin to fold up? Meanwhile, our Ministry of Communication has introduced policies that stifle the growth of the operators, especially in the television subsector. In my estimation, proprietors of media houses have a bleak number of days going forward.
I will get to content and professionalism in a later episode.
Post Script: This column takes a very short break.
By Dr. Akofa K. Segbefia
Features
The eye is indeed the lamp of the body
There is a scripture that is found in Matthew 6:22 which says that the lamp of the body is the eye and therefore the eye must see well to enable the body to get to its destination.
What most people do not know is that behind the scenes, there is a strong interaction between the eyes and the brain before a picture becomes clear. The state of mind therefore is crucial to the eye seeing clearly to enable the body to process accurately the information the eyes are feeding it for proper identification of what the eyes see.
This is similar to how a person behaves i.e. what informs the decisions that forms in the mind that results in the actions that a person performs. The actions of a person does not therefore just happen but is as a result of things that went on in the mind, which in most cases resulted from information passed on to it by the eyes either consciously or unconsciously.
There are so many issues that affect our society which makes one wonder, whether the people who displayed such acts were created by someone or something other than God.
How can a person see a beach created by God with beautiful beaches and fresh air blowing all around, decides to defecate at such places, and therefore desecrate the environment? lt is simply mind boggling?
When other people in other countries who dwell on the coast are using their beaches for tourist attraction purposes as a means of livelihood and also to promote environmental health, some people living around our beaches, have turned them into rubbish dumping sites and toilets.
It is a very sad situation and the earlier we did something about it the better. It is a national emergency that must engage the attention, first of the government and then the citizenry, where religious bodies and NGOs must play a critical role.
The things we focus on in this country, needs to be addressed. Our minds which processes the info the eyes send to the brain, must be disciplined. There are certain behaviours that a disciplined mind can ignore even when the eye has provided info to the brain. One of the things a disciplined mind does, is the avoidance of a second look, which is critical for every person who wants to avoid adultery or fornication.
Once a person is not blind, he will see things. The boobs, the ‘shankus’, the coca cola shapes, the light complexioned, the dark complexioned etc. the eyes will definitely see and report same to the brain. What the brain or the mind decides to do or instructs the eye to do is the issue.
It can decide to instruct the eye to take a second look and let the mind drool over it or say ignore it and that will be the end.
If the mind becomes trained to focus on environmental issues like clean environment, the eyes will automatically be reporting on insanitary conditions to the brain as and when it sees them. The mind will pay attention to such data and begin to process them and to identify solutions to deal with the reported insanitary conditions.
There is the need to encourage citizens to train the mind to focus on the right thing so that in tandem with the eyes, focus will be maintained. When the mind is so trained, it communicates with the eye to also focus on hood things that helps in both are spiritual life and our secular lives, for indeed the eyes are the lamp of the body. God bless.
Features
Arming the Sikaman journalists to the teeth

THE relationship between New Times Corporation (NTC) and African Concrete Productions (ACP) is based entirely on matters of the stomach. Each depends on the other in a dietary symbiosis, reinforced by the close proximity of each other
At lunchtime, you’d see a particular set of Times workers marching regimentally to ACP to face the wall. You’d think they are soldiers. It has long been declared that the company manufactures the best kokonte in the Greater Accra Region. ACP is, therefore, a culinary haven for those NTC kokonte fans, both male and female.
As the NTC kokonte warriors cross the border to ACP, you’d see some ACP banku fanatics dancing joyously to NTC. They are lucky folks because they do not have to obtain visa to enter into ‘Times’ to attack the balls of banku with precision and accuracy. They also claim that the lightsoup at ‘Times’ is arguably the best in West Africa.
So the relationship between the two entities was quite cordial and based practically on stomach palaver, until ACP workers staged an industrial revolution, whereupon the managing director, accountant and estate manager were allegedly stripped naked and locked up in a room. An insurgency had began in earnest.
An ACP worker came to ‘Times’, this time not to eat banku and okro. He had come to inform newsmen that juicy stuff awaited them at ACP. It could make a front page lead story.
A camerawoman and a female reporter were accordingly dispatched to go and bring back news, juicy news as juicy as kokonte and groundnut soup.
I was driving to work when I espied the familiar camerawoman clicking away outside the ACP premises. I didn’t see any ‘Times’ reporter but angry workers who were on the verge of getting violent. I slowed down and the driver behind blew his horn at me like a lunatic. I drove on.
Later, I heard the reporter and camerawoman were harassed and brutalised. The report came,. “The camerawoman, Mrs Salome Adonu-Agbottah and reporter Mrs Doreen Allotey, in an attempt to retrieve the camera which the workers had seized from them were severely beaten. They were manhandled and almost pushed into a big gutter opposite the company’s premises.
BRUISES
“….The camerawoman had bruises on her body, her hand bag was destroyed and the money in it stolen. Mrs Allotey’s watch was also snatched and her feet stamped on.”
Luckily, it was not her nose that was trampled upon. She has a beautiful nose.
The bad news was received with extreme sorrow. If the victims had been men, it would not have seemed too bad. But to brutalise women is just unacceptable. The New Times Corporation has not stopped mourning the incident which has been condemned in many circles.
Some people keep asking me why Times sent females to cover a potentially violent demonstration. I tell them they might as well ask why CNN’s amazon, Christina Amanpour, is assigned to cover the carnage in Bosnia-Herzegovina and Rwanda. She is always on the frontline in jeans and jacket.
Journalism is a potentially hazardous profession, and once you accept to study and practise the trade, you might as well bone up to face any assignment as long as your superiors feel you are capable of handling it or you have demonstrated the capacity to handle it. Both males and females can be assigned anywhere, anytime just like policemen and women are assigned.
The only difference between cops and pressmen is that the latter are armed only with a pen and the former with a gun. The question is should newsmen also arm themselves so that in any event of an assault they would not be found wanting in self-defence? They can’t adequately defend themselves with a pen and a jotter. A pen cannot even disfigure an opponent’s upper lip.
Photo-journalists have particularly suffered violence. Spectator ace-cameraman Vincent Dzatse was severely assaulted by AMA men when he attempted to take pictures of their indiscretions.
Sports cameraman, P. K. Arthur has been beaten more than once at the sports stadium when riots errupted and he wanted to capture it on his lenses.
Some sports journalists have been banned from entering the Accra Sports Stadium by supporters because in their comments, they didn’t write “sense”. Some supporters once nearly lynched Christian Abbew, Spectator Sports Editor, near a courtroom. He was stoned like the biblical Stephen. He had gone to defend a contempt charge.
I think it is time journalists met and discussed how best to defend themselves in any event of an attack by individuals or mobs. In the pursuance of their duty, they must be free from harassment and assault.
Some journalists go to work and return home with a black-eye or a double fore-head. It is just not right. Something has to be done about it. I think journalists should be armed. But first we must be trained in the use of firearms so that our warning shot do not hit below the belt. What about training in Kung Fu?
This article was first published on Saturday, October 17, 1998.




