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ECG, GWCL ‘cough’ GH¢250,000 to customers… for damaging properties, unlawful disconnection, payments
Dr Ishmael Ackah, Executive Secretary of the PURC
An amount of GH¢249,776.97 was recovered for customers of the Electricity Company of Ghana (ECG) and Ghana Water Company Limited (GWCL) within the first-half of the year by the Greater Accra Regional (GAR) Public Utility Regulatory Commission (PURC).
This action follows 913 complaints received from consumers against the utility companies in the first-six months of the year.
The complaints, however, fell short of the 1,011 received in the same period last year.
The Greater Accra Regional Manager of the PURC, Mrs Gifty Bruce-Nelson disclosed this in an interview with the media in Accra last Thursday.
According to her, 896 of the cases, representing 98 per cent of the complaints, have been resolved.
She said the complaints against the GWCL and ECG bothered mainly on damages to property, unlawful disconnection and payments, quality of service and consumer service billing.
“In a similar vein, the Commission also received 100 complaints from utility companies against consumers within the same period for non-payment of bills and assault on their officers,” she added.
The GAR Manager said the PURC (Consumer Service) Regulation LI 2413, allowed utility companies to lodge complaints to the commission.
She said if consumers made complaints through walk-ins, phone calls or field and written, the regional office investigates such complaints and seeks ways to resolve them.
Mrs Bruce-Nelson said to reduce complaints, the regional commission embarked on sensitisation programme in the communities and schools to educate both consumers and the companies on how to prevent such issues.
“We also monitor industries to establish and ascertain the general electricity and water supply situation to commercial customers,” she added.
Mrs Bruce-Nelson cautioned the public to desist from illegal connection, tampering with transformers and stealing.
She urged the public to pay bills promptly, conserve energy and report to the commission when they have complaints.
By Anita Nyarko-Yirenkyi
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Let’s reintroduce Cultural Studies to complement educational reforms — Tourism Minister
Madam Abla Dzifa Gomashie, the Minister of Tourism, Culture and Creative Arts, has emphasised the importance of reintroducing Cultural Studies in schools as part of Ghana’s broader educational reform agenda.
She said Cultural Studies would complement existing efforts to reposition Science, Technology, Engineering and Mathematics (STEM) and Technical Vocational Education and Training (TVET) to promote digital literacy and expand Creative Arts education.
Speaking at the 2025 Homowo Festival of the people of Ningo-Prampram, held on the theme: “Education: The Best Legacy for our Children,” Madam Gomashie said cultural education was critical to national identity and development.
She noted that the festival’s theme aligned with the Government’s vision to transform education in Ghana and encouraged the youth to embrace it not only as a means of personal development but also as a way of preserving traditional values.
These values, including patience, wisdom, and hard work, were at the core of the Homowo celebration, the Minister said.
“Cultural festivals like Homowo are vital instruments for strengthening cultural identity, preserving historical memory, and fostering national unity. Additionally, festivals serve as platforms for educating the youth through storytelling, music, dance, and other traditional practices, while also providing opportunities for community engagement.”
Madam Gomashie highlighted the strong foundation that Ghana’s tourism was built on, which included culture, traditions, and the creative industry, collectively contributing to over GH¢4.8 billion to the economy.
“Festivals give tourists reasons to visit our country. Therefore, with the right infrastructure and the development of all the domains, the sector can do more than what has been recorded,” she added.
Mr Sam Nartey George, the Member of Parliament for Ningo-Prampram and Minister of Communication, Digital Technology and Innovation, commended the community for their vibrant participation in the festival. He announced plans for the construction of a new nursing training school in Ningo, aimed at expanding access to healthcare education in the area.
Nene Osroagbo Djangmah XII, Paramount Chief of Great Ningo Traditional Area; King Dr Tackie Teiko Tsuru II, Ga Mantse; Nene Tetteh Wakah III, Paramount Chief of the Prampram Traditional Area; Prof. Odaifio Welentsi III, Paramount Chief of the Nungua Traditional Area; Naana Dugbakuwor Dugba II, Paramount Queen Mother of Great Ningo; and Mr. Elvis Afriyie Ankrah, Special Envoy on Religion and Inter-Faith Affairs, who represented the Chief of Staff, were among dignitaries at the festival. -GNA
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Focus on more pressing issues like Galamsey, not hate speech – Ellen Ama Daaku to Mahama
An aide to former Vice President Dr. Mahamudu Bawumia,Ellen Ama Daaku has advised President John Dramani Mahama to shift his attention from social media hate speech to more urgent national issues such as illegal mining.
Speaking in an interview, she noted that the President’s recent comments about tracking the IP addresses of people who spread hate speech were unnecessary.
According to her, President Mahama must first define what he considers to be hate speech before seeking to punish people for it.
Ms. Daaku argued that the President himself had benefitted from hate speech and social media attacks in the past when he was in opposition.
She said even during his time in government, he described his opponents and their tribesmen in unpalatable terms, which later drew complaints from former President Nana Akufo-Addo to the Catholic Bishops’ Conference.
She stressed that harsh criticism of leaders on social media should not automatically be considered hate speech, adding that former leaders, including former President Nana Akufo-Addo had all been subjected to it.
“He is only feeling what Nana Akufo-Addo went through for eight years,” she remarked.
While acknowledging the need to regulate misconduct online, Ms. Daaku insisted that going after social media activists should not be a priority.
She noted that many political activists, including herself, had been insulted and attacked online but never called for arrests.
She concluded that President Mahama should focus his energy on solving pressing problems such as galamsey and the economy instead of concentrating on critics on social media.
By: Jacob Aggrey
