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COVID-19: IoD prescribes remedies for businesses
The Institute of Directors (IoD) has advised businesses to develop immunity through strategic capacity development for the new normal till the COVID-19 pandemic eases.
This it said must be coupled with a cultural shift, mindset change, behavioural change and a robust change management process including effective communication with major stakeholders as an imperative if businesses must survive.
The IoD made these recommendations in a communiqué issued in Accra yesterday after a meeting with some companies’ board chairs.
The meeting chaired by Mr Tony Oteng-Gyasi sought to undertake a situational analysis of the present predicament within the context of Ghanaian businesses.
It recommended to businesses to focus on short-term survival strategies till September 2020, allowing another 18 months for the dust to settle whilst keeping tabs on global reactions.
“Employers should develop good relationships with their employees and give employees information on the actual status of the business to avoid unreasonable demands leading to minimising the risk of layoffs. Businesses should seek labour experts on account of the high potential for future redundancies and layoffs,” the communiqué said.
It said “There must be professionalism in dealing with the psychological effects on both internal and external stakeholders. Businesses should begin to consider a broader range of skills in candidates who desire to sit on boards.”
“Current board members must also be trained. Training content must be informed by sector specific business continuity plans, periodic reviews of which will also address both present and future gaps including underlying risks and unexpected disruptions.
Businesses must bear in mind that the various projections for the development of a vaccine for the corona virus are uncertain, drawing lessons from previous outbreaks like HIV/AIDS, Ebola, SARS, MERS, TB etc,” the communiqué said.
This the communiqué said called for adaptability regarding business plans, creation of operational environments with minimal contacts, plan for all types of risks bearing in mind the effects of depreciation of demand and the way forward.
“Businesses should uphold high standards in health and safety protocols starting from the board. This may include reducing to the barest minimum board member contacts on account of the inherent danger of exposure, reduction in routine and regular board physical meetings and considerations to new approaches to conversations to factor in procedural arrangements,” it said.
The communiqué also asked businesses should conduct COVID-19 impact assessments on their sectors and operations, document strategic mitigation and survival methodologies and ensure sustainable implementation.
“Board agenda should begin to change considerably from the traditional pathways with a keen focus on business robustness and sustainability with risk management as a very critical ingredient. IoD-Gh considers these positions as strategically relevant to the Ghanaian business survival and growth in this era of COVID-19 pandemic,” it said.
This engagement is the first in a series of planned interactions among Chairs of Boards.
The Institute of Directors-Ghana (IoD-Gh) is a professional institution, which was registered in 1999 to promote the culture of good corporate governance through training, consultancy, research, and advocacy.
Its mandate is to advance and institutionalise the culture of sound corporate governance and competent leadership in Ghana.
BY TIMES REPORTER
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National Service Authority gets new Director-General

The National Service Authority (NSA) has officially welcomed a new Director-General, Ms. Ruth Dela Seddoh, following a brief handing-over ceremony at its headquarters on Tuesday.
The event marked the formal transfer of leadership from the outgoing Director-General, Mr. Felix Gyamfi, to Ms. Seddoh. Management and staff of the Authority attended the ceremony.
Mr. Gyamfi used the occasion to thank staff for their support during his tenure.
He encouraged them to give the same cooperation to Ms. Seddoh to ensure the continued growth and impact of the Authority.
Ms. Seddoh expressed appreciation to government for the confidence placed in her.
She promised to build on the achievements of her predecessor and called for teamwork, dedication and innovation to help the NSA deliver on its mandate to support national development.
Management of the Authority pledged their full support to the new leadership as the organisation enters its next phase.
By: Jacob Aggrey
News
NSA board sets up committee to supervise digital reforms

The Governing Board of the National Service Authority (NSA) has announced the inauguration of a Transition and Implementation Steering Committee (TISC) to oversee the Authority’s digital transformation agenda.
According to the Board, the move follows a letter dated 17 June 2025 from the Office of the President to the Minister of Youth Development and Empowerment directing the suspension of the existing deployment system, calling for an audit of its operations and instructing the design and deployment of a new digital platform.
The Board explained that the audit had been completed and had found the existing system unsatisfactory.
It indicated that the Minister had written to the Board to begin the necessary legal processes to ensure the contract for the audited system, which expired in August 2025, would not be renewed, and to take further steps toward designing and deploying a new digital platform that would guarantee transparency, security and real-time verification of service personnel postings.
It stressed that the TISC had been established to ensure a smooth and orderly transition from the current National Service Scheme digital platform to a new ICT-led system aimed at improving efficiency, transparency and service delivery.
The Authority outlined the Committee’s mandate as overseeing the phased migration from the legacy system, directing the design and deployment of a modern digital platform, and supervising its operationalisation across core functions including personnel enrolment, postings, payroll, allowances and scheme administration.
It further noted that acting under the directives of the Minister of Youth Development and Empowerment and deriving authority from the NSA Board, the TISC has the power to issue instructions to NSA departments and engage external partners necessary to achieve its mandate through the Governing Board.
The Authority named Dr. Wisdom Atiwoto, a member of the NSA Board and Director of Research, Statistics and Information Management at the Ministry of Health, as chair of the Committee.
Other members include Ms. Ruth Dela Seddoh, Mr. Shadrack Mensah, Ms. Elorm Goh, Mr. Benjamin Freeman Kusi, Ms. Jennifer Opong, Dr. Stephan Nwolley, Mr. Koku Abotsi, Mr. Japhet Kuntu, Mr. Nabil Abubakar Hussayn and Ms. Regina Obenewa Penrose as Secretary.
The NSA Board assured the public and stakeholders of its commitment to innovation, accountability and excellence in service delivery.
It emphasised that there would be no disruption in the fulfilment of its obligations to national service personnel as outlined in the National Service Act, Act 1119 (2024), and indicated that updates on the Committee’s progress would be communicated in due course.
With the collective expertise of its members, the TISC is expected to deliver a robust and future-ready platform that will anchor the next phase of the National Service Scheme’s operations.
By: Jacob Aggrey