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Take advantage of moratorium, rectify meter status – ECG tells customers
Electricity Company of Ghana (ECG) has encouraged customers to take advantage of the moratorium it has declared to audit meters countrywide to avoid brushes with law.
The one-month moratorium is from June 7 to July 7, 2022, and will afford customers to report to ECG District and Regional Offices for rectification of post-paid customers who have meters but do not receive bills.
It extends also to prepaid customers whose meters are faulty, customers who have by-passed or tampered with their meters and are, therefore, not paying for the full cost of power usage as well as those who have engaged in any form of electrical illegality.
“Please note that after this moratorium, customers who are caught stealing electricity, which is criminal, will be charged with the offence of stealing in accordance with the law and their names shall be published widely,” Director, Customer Services of ECG, Mr Abraham Anokye Abeberese told journalists at a news conference at Takoradi in the Western Region on Wednesday.
The meter audit, he said, was part of a field survey to be done by ECG officials to update customer information.
Mr Abebrese explained that after the expiration of the moratorium, a Task Force would be visiting premises to effect the exercise and hoped customers would comply with the new directives.
He added that “when the teams visit, they will leave slips for customers who might not be at home to indicate their telephone numbers for further directions”.
Again, he indicated that future bills would also be sent through SMS text messages.
The ECG Customer Service Director told journalists that in line with Public Utilities Regulatory Commission benchmarks, the company was desirous to deal with about 30 percent losses.
He stressed “ We want to seal the leakages and so we want all customers to participate in this exercise because the commercial loss is the worry.”
From Clement Adzei Boye, Takoradi
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Seek healthcare at facilities where nursing services are available – Ministry of Health
As a result of the ongoing strike action by the Ghana Registered Nurses and
Midwives Association (GRNMA), it has become imperative for the Ministry of
Health to implement additional measures to mitigate any inconvenience that has been caused.
According to the Ministry, in a statement, it has through all appropriate channels, led negotiations to ensure the smooth approval and implementation of the
new Conditions of Service.
Against this backdrop, the statement added that in line with the Ministry’s policy to ensure healthy population for national development, it has become necessary to make provisions to fill the gaps created as a result of the strike.
Consequently, the Ministry has urged the general public to continue seeking healthcare services at various health facilities, including those where nursing services remain available, to ensure their health needs are met.
They Ministry also attached a link of health facilities across the country in the statement.
By Edem Mensah-Tsotorme
Check the statement below
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MTN, Telecel & AT to increase value of data bundles effective Tuesday, July 1, 2025
The Minister for Communication and Digital Innovation, Sam George, has announced an increase in the value of data bundles by all telecommunication networks in the country.
Speaking at a Meet The Press held today, he said the new directive will take effect from July 1, 2025.
According to him, the implementation date of July 1, is to allow the telcos to recalibrate and reconfigure their systems to reflect the agreed-upon value increases.
He said The new directive will ensure that “AirtelTigo Ghana (AT Ghana): A 10% increase in all data bundles currently offered by the network, additionally, the GH₵400 bundle, which currently offers 195GB, will now offer 236GB.”
Touching on Telecel Ghana, he said, “A 10% increase in data bundles currently offered by the network, their GH₵400 bundle, which currently offers 90GB, will offer 250GB, effective from July 1.”
On MTN Ghana, the minister said, there would be “a 15% increase in all data bundles currently offered by the network and I am pleased to announce the restoration of GH₵399 bundle, which currently has been changed to GH₵350 that offers 92.88GB, will hence be reinstated to 214GB for GH₵399.”
Sam George has also urged the operators to invest in the quality of their network to ensure customers are better served.
He charged the regulator National Communication Authority (NCA) to strictly monitor the changes.
The minister expressed appreciation to the CEOs of the various companies for close collaboration over the last four months.
By Edem Mensah-Tsotorme
