Editorial
ECG PowerApp: A mixed bag of technical issues, uncredited payment concerns

Dear Editor,
On February 18, 2020, the former Vice President, Dr Mahamudu Bawumia, launched the Electricity Company of Ghana (ECG) PowerApp, a mobile application designed in-house by staff of ECG.
It was to improve its service delivery to its customers.
The development of the app also meant that customers of ECG would now have the opportunity to purchase power and pay bills using their mobile phones.
That means customers of ECG would no longer have to join long queues to purchase power, but could now do that at their own convenience and in the comfort of their homes.
According to the Communication Officer, the PowerApp has increased annual revenue growth for the company.
He said as of April 2024, the new application system had increased its annual revenue growth by 128 per cent as compared to the old system at negative seven per cent.
Despite these reasons for which the app was developed and the benefits it has brought to ECG, there have been growing concerns among a section of the public on its use.
Some have argued that they were not credited after using the app to recharge their prepaid meter while the money was deducted from their MoMo accounts.
Such experience has made some customers vow not use the app to recharge their prepaid meters but rather go to prepaid vendors nearby to purchase credit. Some are even prepared to travel to far places to purchase prepaid credits.
I think such experience does not speak well of ECG because it could affect public trust in the company in its service delivery. This is the more reason why the ECG has to take the concerns raised by its customers seriously.
Kofi Bruce,
Mampong
Editorial
Parents urged to take responsibility for sex education
Dr. Francis Wuobar, a Gynaecologist at the Eastern Regional Hospital in Koforidua has urged parents to take the lead in providing sex education to their children, stressing that they were in the best position to guide them through the changes of adolescence.
According to him, sex education remained a taboo subject in most Ghanaian homes, a culture that must change to prevent children from seeking misleading information elsewhere.
“With the evolving nature of society and technological advancements, today’s children will either learn about sex on the internet or from their peers, who may offer wrong advice,” he cautioned.
Dr. Wuobar noted that the health system and society often concentrate on the reproductive stage of life, neglecting the adolescent and menopausal phases.
“When a woman reaches the reproductive period and gets pregnant, everyone rallies around her. But before that stage, during adolescence, there is little attention and guidance, which has contributed to the rising cases of teenage pregnancy,” he explained.
He observed that many adolescents lack access to counseling and adolescent clinics, creating a vacuum that forces them to explore on their own.
“The answers they seek, adults and parents are not willing to provide. Their peers, who are equally uninformed, become their only source of advice. This exploration is one of the major contributors to teenage pregnancy,” he said.
Dr. Wuobar therefore called on parents to create open and confidential spaces for discussion, where children can freely ask questions about sex, puberty, and relationships.
He emphasized that parents must help adolescents understand the consequences of unprotected sex, the changes they go through, and what choices were right or wrong.
“Today’s generation is curious and asks questions, unlike in the past when children were silent. Parents should not rebuke them but rather engage them seriously and guide them through this turbulent stage,” he advised.
He further appealed to the health sector to establish more adolescent clinics across the country to give young people safe spaces to seek information and counseling.
That, he said, would help reduce the high incidence of teenage pregnancy and support adolescents in making informed decisions about their sexual health.
From Ama Tekyiwaa Ampadu Agyeman, Koforidua
Editorial
Addressing unhealthy conditions at Akropong Mandela Market

Dear Editor,
The Akropong Mandela Market, a vibrant centre of commerce, has been in a terrible state for over a decade now.
Central to the problem is a public toilet located near the market, which has become a breeding ground for diseases and a source of discomfort for both food vendors and customers.
This toilet, utilised by everyone in the town, is positioned too close to the market, severely affecting the vendors who spend long hours selling their goods.
They are constantly exposed to unsanitary conditions mixed with foul odours emanating from the facility.
Agnes, a vendor at the market is sad about the apparent lack of concern from those responsible for maintaining the toilet. Despite collecting user fees, there seems to be little effort to keep the facility clean and hygienic.
The situation at the Akropong Mandela Market highlights the urgent need for effective waste management and sanitation infrastructure in public spaces.
Authorities must take immediate action to ensure the facility is regularly maintained and cleaned. Vendors and customers deserve a safe and healthy environment to conduct their daily activities.
In the meantime, the vendors are urging local government officials to intervene and find a lasting solution to this problem.
Only through collective action can the health and well-being of both vendors and customers be safeguarded to restore the Akropong Mandela Market to its former glory as a thriving commercial hub.
Addo Sarah Ansah Student,
UNIMAC–IJ(BACS26275)
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