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Unapproved fees affecting NHIS patronage in UER
The demand for unapproved fees from patients by some health facilities in the Upper West Region is said to be affecting patronage of the National Health Insurance Scheme in the area.
Mr. Samuel Lekamwe Lobber, Regional Director of the National Health Insurance Authority (NHIA) brought this to the fore at an End-of-Year Performance Review Meeting held in the region recently.
He said that such illegal fees made clients to lose confidence in the Scheme and asked those health institutions involved to stop.
“Illegal charges remain the biggest headache to the NHIA in the region and it is affecting our efforts to mobilise more clients because if someone goes for healthcare and is asked to make payment for a condition that is already covered, that experience will not encourage them to renew their commitment with the scheme.
“Some of these health facilities charge unapproved fees for which they do not even issue receipts and still make claims to the authority for reimbursement”, he explained.
He indicated that the thought of having to pay for petty things such as folders and laboratory tests at health facilities discouraged some people from registering under the scheme as they did not value the services of the insurance scheme.
Mr Lobber said the fact that such people even went back to discuss their experiences at the health centres with others could further discourage several others from joining the scheme.
He appealed to health facilities across the region to be guided by the ethics of their profession which was to deliver quality healthcare.
He explained that to partly tackle this issue, a new feature would be added to the mobile renewal platform which allow the authority to confirm from patients if they had visited a particular health facility for health care services or not.
This feature, he said, would help check false claims tendered in by some health facilities and also reduce the rate of charging illegal fees.
The Director appealed to their clients to make use of the mobile renewal platform to check for drugs and services they were entitled at the health centre in order to avoid falling victim to the illegal charges.
He used the opportunity to commend staff of the authority for working harder to ensure that they attained 80 percent coverage of clients and said the move was to enhance access to universal health coverage by residents of the region.
The meeting which was on the theme “Sustaining our gains for universal health coverage- a collective responsibility” brought together former and current stakeholders of the authority to consolidate gains, share ideas and experiences and also chart the way forward.
From Lydia Darlington Fordour, Wa
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Seek healthcare at facilities where nursing services are available – Ministry of Health
As a result of the ongoing strike action by the Ghana Registered Nurses and
Midwives Association (GRNMA), it has become imperative for the Ministry of
Health to implement additional measures to mitigate any inconvenience that has been caused.
According to the Ministry, in a statement, it has through all appropriate channels, led negotiations to ensure the smooth approval and implementation of the
new Conditions of Service.
Against this backdrop, the statement added that in line with the Ministry’s policy to ensure healthy population for national development, it has become necessary to make provisions to fill the gaps created as a result of the strike.
Consequently, the Ministry has urged the general public to continue seeking healthcare services at various health facilities, including those where nursing services remain available, to ensure their health needs are met.
They Ministry also attached a link of health facilities across the country in the statement.
By Edem Mensah-Tsotorme
Check the statement below
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MTN, Telecel & AT to increase value of data bundles effective Tuesday, July 1, 2025
The Minister for Communication and Digital Innovation, Sam George, has announced an increase in the value of data bundles by all telecommunication networks in the country.
Speaking at a Meet The Press held today, he said the new directive will take effect from July 1, 2025.
According to him, the implementation date of July 1, is to allow the telcos to recalibrate and reconfigure their systems to reflect the agreed-upon value increases.
He said The new directive will ensure that “AirtelTigo Ghana (AT Ghana): A 10% increase in all data bundles currently offered by the network, additionally, the GH₵400 bundle, which currently offers 195GB, will now offer 236GB.”
Touching on Telecel Ghana, he said, “A 10% increase in data bundles currently offered by the network, their GH₵400 bundle, which currently offers 90GB, will offer 250GB, effective from July 1.”
On MTN Ghana, the minister said, there would be “a 15% increase in all data bundles currently offered by the network and I am pleased to announce the restoration of GH₵399 bundle, which currently has been changed to GH₵350 that offers 92.88GB, will hence be reinstated to 214GB for GH₵399.”
Sam George has also urged the operators to invest in the quality of their network to ensure customers are better served.
He charged the regulator National Communication Authority (NCA) to strictly monitor the changes.
The minister expressed appreciation to the CEOs of the various companies for close collaboration over the last four months.
By Edem Mensah-Tsotorme
