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… Steps to handle conflict at work- Final Part
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Conflict at work is more common than you might think. According to 2022 research by The Myers-Briggs Company, more than a third of the workforce reports dealing with conflict often, very often, or all the time in the workplace.
Addressing a dispute might feel tense or awkward, but resolving the conflict is typically well worth it in the long run. Whether you are trying to mediate conflict between colleagues or are directly involved. Last week we looked at three and this week is the remaining four steps you can take to manage workplace conflict.
4. Find common ground
The best way to handle workplace conflict is to start with what you can agree on. Find common ground between the people engaging in conflict. If you are directly involved in the conflict, slow down and focus on results instead of who’s right.
If you are the mediator for conflict resolution between coworkers, observe the discussion and help point out the common ground others may not see.
5. Collectively brainstorm solutions
When deciding how to handle workplace conflict, it can be tempting to problem-solve on your own. Sometimes, it feels easier to work independently rather than collaboratively. However, if you want to achieve a lasting resolution, you will need to motivate your team to get involved.
Brainstorm possible solutions together, and solicit input from everyone involved on the pros and cons of each option until you settle on a solution that feels comfortable to everyone. This will help all team members feel a sense of ownership that can help prevent future conflicts.
6. Create an action plan
Once you have created an open dialogue around workplace conflicts, it is time to resolve them. Just like any other work goal, this requires creating a concrete plan and following through.
Create an action plan and then act on it. It does not matter what the plan is, as long as you commit to it and resolve the conflict as a result.
7. Reflect on what you learned
All conflicts offer an opportunity to grow and become a better communicator. Identify what went well and what did not.
Work with your whole team to gather learnings from the conflict so you can avoid similar situations in the future.
On Sunday, August 13, 2026, the Church of Pentecost (COP) International, Finland, held an impressive church service in Helsinki in honour of and to welcome Prophet Benjamin Arthur as the new National Head.
The well-attended service formally ushered in Prophet Arthur who takes over from Apostle Francis Owusu Kwaah, who has been the National Head since November 2020 and whose tenure as the National Head ended last month.
Prophet Arthur arrived in Finland from the UK where he has held many positions in the church to replace Apostle Owusu Kwaah who moves back to the UK.
A touching welcome and powerful ministration
The church service was officiated by Apostle Seth Samuel Asante, the National Head of the Church of Pentecost, USA.
It was a touching welcome church service and ministration at a well-attended event. In attendance were many religious leaders from other churches or missions, as well as dignitaries.
Apostle Asante had the honour to introduce Prophet Arthur to the whole congregation as the new National Head in Finland. He was joined by other church leaders and officers from UK, USA, and Finland to pray for Prophet Arthur and handed him over to COP Finland as their new National Head to a huge applause.
Earlier, Apostle Asante delivered a powerful and touching sermon that highlighted a message of salvation and the importance of knowing, loving and serving God with one’s whole heart. He entreated the audience to love God and do His work to glorify his name.
Stirring up understandings from the hymns: “My faith has found a resting place…” and “Guide me O Thou great Jehovah…,” as well as a number of quotations from the Bible, the Apostle gave a powerful preaching on the need to build one’s faith in God.
Response from the new National Head
In response, Prophet Benjamin Arthur preached the power of prophecies and God’s plan for redemption. He entreated all to believe in God’s power especially through prophecies to save mankind. The glory of the Lord shall be revealed, he noted and add: “The blood of Jesus is not shed in vain”.
Surrounded by his beloved wife, Mrs Eugenia Arthur, and their three children, Prophet Arthur expressed gratitude to the members of the church for the resounding welcome they have accorded him as he starts to embark on his role and duty as the National Head.
He recognised the exploits and excellent leadership roles of his predecessors, Apostle Edmund Appiah (who was the first National Head) and Apostle Francis Owusu Kwaah.
COP’s future and growth in Finland
The Church of Pentecost in Finland was established over 25 years ago. It started in September 2000 as a prayer group with a small number of devoted persons in Helsinki (see www.copfinland.fi).
The group grew fast and there was the need to secure a new place of worship in the Helsinki area. The Church has grown and spread to other towns and cities in Finland.
Today, in Helsinki alone there are two branches of the Church. There is the Akan Assembly where worship is done mostly in the Twi language. The other branch is the English Assembly (or the PIWC) which is attended by other nationalities and African immigrants aside Ghanaian immigrants.
The COP Finland has become very formidable in the religious space in the Ghanaian community in Finland.
It has thus played a prominent role in the religious or spiritual existence of its members, as well as in people’s social lives as a key aspect of integration into the Finnish society.
The church continues to grow and, for example, it has been one of the major channels through which the Ghana Union Finland (GUF), an association for Ghanaian immigrants in Finland, has made more contacts with members of the Ghanaian immigrant community.
With Dr Perpetual Crentsil
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Features
Responding to religious insults with faith, wisdom and restraint …The Prophetic Model for Muslim–Christian Peace and Coexistence(Part 1)
All praise belongs to Allah, Lord of the worlds. We praise Him, seek His help and forgiveness, and seek refuge in Him from the evil within ourselves and from our evil deeds.
May His Peace and Blessings be Upon the Noble Prophet Mohammed, his household, companions and all righteous people till the Last Day. Ameen
GHANA, WE MUST NOT ALLOW A MOMENT OF ANGER TO DESTROY DECADES OF PEACE
My dear brothers and sisters in Ghana.
Today I speak about something that should concern every Muslim, every Christian and every responsible Ghanaian.
Recent events involving controversial statements about Prophet Muhammad (pbuh), the arrest of an Islamic cleric accused of making statements advocating violence, and the arrest of a Christian preacher over alleged derogatory comments concerning the Prophet (pbuh) have generated considerable national concern. The Ghana Police Service has said the matters are under investigation and that due process will apply.
And now, reports of an alleged assault on a detained pastor have added another troubling dimension to the matter.
Let us be very clear:
Ghana is not at war.
Muslims are not at war with Christians.
2 | P a g e
Christians are not at war with Muslims.
For generations, we have lived together, traded together, worked together, attended the same schools, built communities together and, in many Ghanaian families, even married across religious lines.
Therefore, we must not allow the reckless words or actions of a few individuals to destroy the peace built by generations.
WHEN SOMEONE INSULTS THE PROPHET (PBUH), WHAT DOES ISLAM EXPECT
FROM ME?
This is the question we must answer.
Not: “How angry am I?”
But: “What does Allah require from me?”
Not: “What can I do to my enemy?”
But: “What did Prophet Muhammad (pbuh) do when his enemies hurt him?”
This distinction is crucial.
Islam does not teach us to abandon our faith when we are provoked.
Islam teaches us how to behave because we have faith.
Allah says:
“Do not let the hatred of a people cause you to depart from justice. Be just; that is nearer to righteousness.” (Qur’an 5:8).
Notice the greatness of Islam.
Allah does not say, “Be just when people respect you.”
He says, be just even when you hate what they have done.
Therefore: An insult does not give me permission to become unjust.
The author is the Chief Imam of Katamanso Municipal and Certified Counsellor and Governance Expert
By Imam Alhaji Saeed Abdulai
