Features
ECG, GWCL et al…
Mr Clifford-Braimah GWCL boss
I am uncomfortable writing about utilities in our country, not because they perform above average, but because no one listens when Ghanaian consumers complain. My understanding is that wherever there is a monopoly, consumer’s voices do not resonate.
One beautiful Saturday morning two and a half months ago about half a dozen young men came to my residence with meters, cables and tools claiming they were contracted by our almighty ECG to change my meter and that of my Landlord’s.
Of course, they were in ECG identifiable apparel, but I asked them why they would replace a perfectly working meter. They said they were acting on orders. I realized they were small fishes in the scheme of things, but I still had a few questions for them. I had over 350 cedis worth of credit on my meter; their response was that it would be credited on to the new meter.
We were to go to the ECG office the very next Monday to have our new status regularised and that they had a token credit of 30 cedis on the new meter. Fifty cedis should be paid on the Monday and the token 30 cedis would be deducted leaving a credit balance of 20 cedis.
On Monday I sent an emissary to the ECG offices at Dansoman with the fifty cedis. He returned with no receipt but with a message that I would receive a call after the regularization was completed. Two and a half months down the line I have not been called and my credit of over 350 cedis has not been restored.
Dear reader, please note that I am not alone in this dilemma. Almost all customers in my general area have a similar tale to narrate. I spoke to one official at Dansoman ECG who was quite concerned and tried to help but later reported a sluggish system. Up till today, the ECG has done nothing to fix this problem. Honestly, I feel deceived and robbed as do the other customers.
But for the benevolence of a press next door whose standby generator gives me power, I would have been in total darkness. Why a utility provider as ECG would treat its customers with such contempt beats my mind.
I watched a news item two week ago where officials of ECG were on a crusade dubbed, “Fix the bill, pay the bill” targeted at postpaid clients and all I did was laugh my head off. I can bet my bottom pesewa that this will amount to nothing.
An ECG that cannot fix issues with prepaid meters trying to fix postpaid ones? The ECG should cut through the chase.
Now, I was told to contact a vendor to purchase power without any assurance that I would get my ‘stolen’ credit back. I duly contacted the vendor who told me to send her my new meter’s details, which I did. After that she sent me a Momo number to make payment to. I paid up and got a printed receipt, but it took the whole day before the mechanism of this new purchase was explained to me.
How do I and other clients get our credits back? Mr. Boateng and his Public Relations Directorate have a duty to tell me and other customers what is going on. We need answers.
GWCL
Water, we are told is life. True as this saying is, water can also be the end of life, a lack of it, that is. I would not want to be in the shoes of those managing the Ghana Water Company Limited. Theirs is an arduous task, especially at a time that rains have come in torrents and breaching storage limits.
I wonder how the GWCL is able to turn the cyanide poisoned and Galamsey induced carnage of some water bodies into drinkable water. But these attacks on our water bodies is no excuse for the day-to-day erratic water supply to certain communities on a regular basis.
At times announcements are made after the taps have stopped flowing. When these technical issues arise, would it not be prudent to contract water tankers to the affected communities to sell water to the people? I think every utility provider should make provisions for situations likely to cause discomfort to their customers.
The days where state institutions pander to the whims and caprices of the political class must be put in the dustbin of history if this country is to move forward. Successive governments have only paid lip-service to the destructive activities of Galamsey and its operators.
The discourse on Galamsey is as murky as the colour of the rivers under siege. Our politicians are busy arguing about who had or has a better fight against the menace while farmlands get degraded, forest covers destroyed and people’s concern is how to make money.
The management of GWCL must be courageous to tell the powers that be in the face of how much destruction the nation’s water resources have been subjected to if they have not done so already. Those running our affairs must know the buck stops at their table and the responsibility is theirs to save us, else they have failed in their duty to the country.
NCA
As a journalist I have interest in how the media space performs. I read newspapers, I listen to radio and watch television on a daily basis. Personally, I rate social media as a junkyard where one has to be careful in navigating. Mind you, not everything you find on a refuse dump is trash.
I am told that it is the National Communication Authority (NCA) that has the power to grant licences for the operation of radio and television in Ghana. What I am not too sure of is whether, as done by our Electoral Commission that creates constituencies by population density, the NCA gives licences based on the same principle.
I have this concern because the NCA seems to give out licenses like confetti. Take the Greater Accra Region, for example: a Region that is only 3,245 square kilometers in total land space, there are over sixty frequency modulated (FM) radio stations. Can the NCA tell me what accounts for this? Not only that, some of the frequencies are so close that one can feel intrusion into some of the channels by others.
Does the NCA only consider what the prospective entrepreneur has to pay to them as application fee or these licenses are given on political patronage. Media organizations, not state-owned, subsist on advertising revenue. This also is predicated on the buoyancy of the economy. Does the NCA factor these in their decisions?
Does the NCA bother whether or not some of these media houses are struggling to remain afloat in the very tight advertising space, or once they give out the licenses, these stations are on their own? Let us not forget about television stations almost equal in number.
Whatever good intentions inform this mass pluralisation of radio and television, the numbers are staggering and have the potential to collapse the industry in the long run since other applications for license are in the queue.
We recall that Ghanaians have a sickening penchant for towing the line of doing what one person has done en masse. Remember the days of Soace-to-Space when everyone got a garden umbrella and a cellphone and was in business. This was after the phenomenon of Communication Centers. This is history now.
Where do we go from when media organisations begin to fold up? Meanwhile, our Ministry of Communication has introduced policies that stifle the growth of the operators, especially in the television subsector. In my estimation, proprietors of media houses have a bleak number of days going forward.
I will get to content and professionalism in a later episode.
Post Script: This column takes a very short break.
By Dr. Akofa K. Segbefia
When Abigail Fremah steps up to the Armwrestling table, the noise fades, the tension settles, and order takes over.
Despite a calm, but firm and meticulous disposition, she has become one of the quiet forces shaping Ghana’s growing reputation in the sport, not as an athlete, but a referee trusted on the continental stage.
Abigail’s journey into Armwrestling did not begin at the table. Like many Ghanaian sports enthusiasts, she grew up playing several disciplines. Football was her first love, but she also featured in volleyball and basketball during her school years. Sports, she says, was simply a way of life not just for her.
“It runs through the family. All my siblings are into sports,” she stated.
“I was involved in almost every sport in school, football, volleyball, netball, hockey; I did everything,” she recalls.
Her academic background in Health, Physical Education and Recreation laid a solid foundation for her sporting career. While on scholarship at the university (University of Cape Coast), she often used her modest budget to support young athletes, sometimes sharing skills and even T-shirts at programmes she attended. Giving back, she explains, has always been part of her motivation.
However, as she matured as an athlete, Abigail made a critical self-assessment.
“Armwrestling involves a lot of strength,” she admits. “Looking at my body type, I realised I couldn’t fit properly as a competitive athlete.”
That moment of honesty pushed her to a different trajectory but equally important path in sports; which is officiating.
During her National Service, she was encouraged by Mr Charles Osei Asibey, the President of the Ghana Armwrestling Federation (GAF), to consider officiating. He introduced her to a technical official, Mr Hussein Akuerteh Addy, who formally took her through the basics of Armwrestling officiating in 2021.
“I started as a case official,” she says. “We moved from region to region every week, officiating competitions. That’s where it all began.”
By 2022, Abigail was actively involved in national assignments, though she missed the African Championship that year. Her breakthrough came in 2023, when Ghana hosted the African Armwrestling Championship.
It was her first experience officiating at a major international competition and it changed everything.
“That was my first national and international exposure at the same time,” she says. “It really opened my eyes.”
Today, Abigail is a World Junior Armwrestling Referee, a status earned through performance, consistency and discipline. She explains that progression in officiating was not automatic.
“It’s all about performance, your appearance at African Championships, your conduct, how you handle pressure; that’s what takes you to the world level,” she stressed.
As a referee, Abigail’s priority is safety and fairness. Armwrestling, she notes, comes with risks, particularly injuries to the wrists, elbows, shoulders and arms.
“If athletes don’t follow the rules or refuse to listen to officials, injuries can happen,” she explains, adding that focus was everything.
Before every match, she ensures that all equipment which includes elbow pads, hand pegs and table alignment were properly set. Athletes are not allowed to cover their elbows, must grip correctly, and must follow the referee’s commands precisely.
“We make sure everything is fixed before the grip,” she says. “Once we say ‘Ready… Go’, there should be no confusion.”
She is also firm on discipline. Warnings are issued for infractions, and repeated misconduct attracts penalties.
“The referee must be respected, if you don’t listen, the rules will deal with you,” she says.
Abigail credits her confidence partly to her sporting family background. Her mother was a volleyball player, while other family members also participated in sports. Though they were initially concerned about her safety, her rise to the top reassured them.
“They were afraid at first,” she admits. “But they were also very proud, especially because some of them never got the opportunity to reach this level.”
Looking ahead, Abigail is optimistic about the future of Armwrestling in Ghana. In less than a decade, the country has produced African and world-level medalists, a sign, she believes, of great things to come for Ghana.
“Whenever we go out, we come back with medals such as gold and silver,” she says, and to her that was a sign of growth.
In the next five to ten years, Abigail sees herself rising to become a World Master Referee, the highest officiating level in the sport. Until then, her routine remains intense, training four times a week, working closely with athletes, standing on her feet for hours, and constantly refining her understanding of the rules.
“I love this sport,” she says simply. “That love is what keeps me going.”
Abigail encouraged women to be bold and intentional about their place in sports saying “don’t limit yourself because of fear or stereotypes.”
She also urged women to invest in learning, discipline and consistency, stressing that respect was earned through performance.
For Abigail, as Ghana’s armwrestlers continue to make their mark, she will remain where she is most effective at the table, ensuring the game is played right.
By Esinam Jemima Kuatsinu
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As he had promised Aperkeh, the elderly man and his wife and three daughters stopped by Aperkeh’s parents’ house. Mr Amando and his family were preparing to settle in for the night.
“Brother Ben and family”, Mr Joshua Amando said warmly, “although I know you are here on a matter that can hardly be described as joyous, it is still good to see you. You are welcome. Please sit down while I bring you water”.
“Yes, we will take water, even though we are hardly thirsty, because this is our home”.
“Okay, Ben”, he started after they had drank, “Let me go straight to the point. My daughter Priscilla has told me about the goings on between her brother Aperkeh and our daughter Stella.
Before informing me, Priscilla had expressed concern to Aperkeh about some habits he is adopting, especially the late nights and the drinking. She tells me that one Saturday morning, she was there when Stella complained about his drinking and some girls who had come to the house to look for him, and he assaulted her.
I called him and complained, but all he could say was that I don’t know what caused him to react that way, so I could not judge him. Now he does not answer my calls.
I have sent Priscilla to his house to call him, but he has refused to come. Unfortunately, Ben, my son is a much different person than the young boy who completed university and started work at the bank. I am really embarrassed about his treatment of Stella”.
“Joshua, let me assure you that even though what is happening is very unfortunate, it will not affect our relationship.
We have been friends since childhood, and I thought that with their parents’ blessing, the relationship between Aperkeh and Stella would grow to become a blessing to all of us. But there appears to be a real challenge now.
Stella thinks that Aperkeh wants her out of his house, and indeed Aperkeh himself told me that, about an hour ago.
So I’m taking my daughter home. I suggest that you do what you can to straighten him out, but if it does not work out, let’s accept the situation and continue to be one family.
I am sure that being the well behaved girl that she is, Stella will meet a young man who will cherish her. Fortunately, this problem is happening early in the day, so they can sort things out if possible, or move on with their lives if they are unable to stay together”.
“I’m really grateful for that, Ben. I will do my best in the next few days to reason with him, because apart from the relationship with Stella, Aperkeh is risking his job and career with this lifestyle.
A good job and salary offers an opportunity to gather momentum in life, not to destroy yourself”.
“Okay Brother Joshua. We will say goodnight. I hope to hear positive news from you”.
As he descended in the lift from the fourth to the ground floor, Aperkeh wondered who would be waiting at the reception to see him at nine on Monday morning. He had spent good time with both of his new girls during the weekend, so it had to be someone else. He got out of the lift and pulled a face when he saw Priscilla.
“Priscilla”, he said as he sat down by her, “what do you want here? You know Monday morning is a busy time at the bank. I am a very busy person, so say what you want, I have work to do”.
“You are very funny, Aperkeh. You are telling me, your sister, that you have work to do, so I should hurry up? Okay, Dad says I should advise you to come home tonight, because he wants to discuss the issue of Stella with you. He sent me to you twice, and you did not come.
He has tried to call you quite a number of times, but you have refused to answer his calls. He says that if you do not come tonight, you will be very surprised at what he will do. He says you will not like it at all, so better come.
“What is all this? Why won’t you people leave me alone? Stella is very disrespectful. I told her that if she wanted to continue to live in my house, she must obey me. It is that simple.
She chose to continue ordering me about, controlling me in my own house, so I told her that if she could not live under my conditions she should leave. And she left. In fact, her own father came and took her away. So what again?’’
“How did she disobey or control you? Was she complaining about your continuous drinking and late nights? And did you slap her on several occasions because of that? Did you tell her that if she could not live under your conditions she should leave? You actually said that to her father? You have forgotten that before she came to live with you, our two parents met and agreed, and gave it their blessing?’
“Why don’t you leave, Priscilla? I don’t have to listen to all that”. “Okay, I will go. Your father who gave birth to you and educated you to university level sends me to you, and you ask me to leave? I wish you would defy him, and refuse to come home as he’s telling you, because he is planning to give you the discipline you badly need. Let me tell you. Stella is such a beautiful and decent girl, and I assure you that someone will grab her before you say Jack. You are only 30 years old, and you have already become a drunkard”.
As he walked towards the lift, Aperkeh decided on what to do. He would go home, and calmly listen to what his father had to say. The old man was very unpredictable, and he wouldn’t dare ignore him. So he would take all the insults and threats, but as for Stella she was history. According to Priscilla, Stella was beautiful and all that, but she had not seen the two curvaceous princesses who were all over him, ready to do anything he asked. And these were not barely literate waakye girls, but university graduates from wealthy homes, really classy girls. With stuff like that, who needs a waakye girl? He smiled as he took his seat.
A few minutes to five, Aperkeh was packing up to leave for home to meet his dad when his phone rang. It was Priscilla.
“Aperkeh, Dad says you don’t need to bother to come. Stella’s dad says she came to him early this morning to plead that she would rather stay at home than return to your house. She thinks you are already decided to be rid of her, and she does not want to risk being assaulted again. So it’s done. You can go ahead and enjoy the nice life you have started”.
Before he could tell her to go to hell, Priscilla hanged up the line. He was partially stung that his dad had virtually cut him off. The last thing anyone would want was to fall out of relationship with his own family, which had always supported him.
But the truth was he was no longer interested in Stella. What was wrong with going by one’s feelings? He could only hope that one day, his parents and sister would try to reason with him.
By Ekow de Heer
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