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Artificial Intelligence in Ghanaian workplaces: Opportunities, concerns, and the way forward

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ACCRA, Ghana – August 4, 2025

Artificial Intelligence (AI) is no more a remote concept for organ­isations in Ghana. Recent research has highlighted the significant impact AI is having in remodelling workplaces in Ghana, unveiling a mix of opportunity, anxiety, and a pressing call for coordinated nation­al response. A study focusing on a Ghanaian service organisation in the advertising industry investigated how AI influences employee skills development. The results paint a picture of a technological shift that is rapidly gaining ground in the local workplace, albeit with mixed impli­cations for the workforce.

AI and employee upskilling: A double-edged sword

The study found a statistically sig­nificant, though moderate, positive relationship between AI deployment and employee upskilling. Employees exposed to AI technologies were more likely to enhance their capa­bilities—particularly in areas such as data analysis, digital literacy, and continuous learning. This find­ing aligns with global trends where AI is facilitating learning adaptation and professional growth.

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However, the research also pointed out a sobering reality that AI adoption often comes together with workforce downsizing. The data showed a strong correlation between AI implementation and employee redundancies, raising red flags about job security for many Ghanaians.

“While AI can help employees do their jobs more effectively, it also automates tasks that previously required human effort”, the author noted. “This duality—simultane­ously empowering and displacing workers—is at the heart of the AI debate.”

Organisational relevance and the AI imperative

Despite these challenges, organ­isations embracing AI are seeing positive results in terms of rele­vance and competitive advantage. The study confirmed a statistically significant relationship between AI adoption and organisational effec­tiveness, though the influence was not overwhelmingly strong. This suggests that while AI can enhance efficiency, it must be strategically integrated into business models to be fully effective.

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Yet, many Ghanaian companies, especially SMEs, remain hesitant. Barriers such as lack of technical infrastructure, fears of losing con­trol to algorithms, and low digital literacy rates hamper widespread adoption. This is echoed in South African and broader African con­texts, where similar patterns of resistance and slow uptake prevail.

Current AI issues in the Ghana­ian workplace

Ghana faces several unique challenges in integrating AI into its workplaces:

Unlike Kenya or Rwanda, Ghana lacks a clear national AI policy or roadmap. This absence of legal frameworks and guidelines hinders sustainable, responsible AI imple­mentation.

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The study revealed that while some staff have received training— primarily on Microsoft 365 Copilot— many are limited in their exposure. This creates a lopsided workforce where a few benefit, and many lag behind.

The largest demographic in the study (27.5 per cent) was aged 18–25. Without deliberate interven­tions, this youth cohort faces a high risk of being left behind by AI-driv­en changes.

Employee sentiment toward AI is mixed—13 per cent expressed enthusiasm, while over 20 per cent were wary or pessimistic. This shows the emotional toll and uncer­tainty surrounding AI’s future role in jobs.

The way forward

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To harness AI’s benefits while mi­nimising its risks, Ghana must adopt a strategic, inclusive approach:

The government should develop a comprehensive AI framework that supports innovation while protect­ing workers’ rights. Such a policy should include data protection laws, ethical AI guidelines, and incentives for private sector adoption.

Organizations must invest heavily in upskilling and reskilling employ­ees. These programmes should not just focus on technical skills but also foster soft skills such as critical thinking, adaptability, and digital literacy.

Educational institutions should embed AI and digital economy top­ics into basic, secondary, and tertia­ry curricula. Producing AI-literate graduates is key to future-proofing the workforce.

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Collaboration between govern­ment, industry, and academia is essential to pool resources, share expertise, and drive AI readiness across sectors.

As AI transforms work, employers must provide psychological support and foster inclusive environments. Change management strategies are essential to guide employees through this transition.

Conclusion

AI is here to stay, and Ghanaian workplaces are beginning to feel its presence. While the promise of enhanced productivity and com­petitiveness is real, so are the threats of job loss and exclusion. The research findings make it clear: the future of work in Ghana must be one where technology and human development evolve togeth­er. Without deliberate, inclusive policies and strategic foresight, the country risks widening inequality and stifling innovation. But with the right investments and political will, Ghana can turn AI from a threat into an engine of inclusive econom­ic growth.

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By Esther J.K. Attiogbe (PhD)

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The Church of Pentecost (COP) Finland welcomes a new National Head

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On Sunday, August 13, 2026, the Church of Pentecost (COP) International, Finland, held an impressive church service in Helsinki in honour of and to welcome Prophet Benjamin Arthur as the new National Head. 

The well-attended service formally ushered in Prophet Arthur who takes over from Apostle Francis Owusu Kwaah, who has been the National Head since November 2020 and whose tenure as the National Head ended last month. 

Prophet Arthur arrived in Finland from the UK where he has held many positions in the church to replace Apostle Owusu Kwaah who moves back to the UK. 

A touching welcome and powerful ministration

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The church service was officiated by Apostle Seth Samuel Asante, the National Head of the Church of Pentecost, USA.

It was a touching welcome church service and ministration at a well-attended event. In attendance were many religious leaders from other churches or missions, as well as dignitaries.   

Apostle Asante had the honour to introduce Prophet Arthur to the whole congregation as the new National Head in Finland. He was joined by other church leaders and officers from UK, USA, and Finland to pray for Prophet Arthur and handed him over to COP Finland as their new National Head to a huge applause.

Earlier, Apostle Asante delivered a powerful and touching sermon that highlighted a message of salvation and the importance of knowing, loving and serving God with one’s whole heart. He entreated the audience to love God and do His work to glorify his name.

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Stirring up understandings from the hymns: “My faith has found a resting place…” and “Guide me O Thou great Jehovah…,” as well as a number of quotations from the Bible, the Apostle gave a powerful preaching on the need to build one’s faith in God. 

Response from the new National Head

In response, Prophet Benjamin Arthur preached the power of prophecies and God’s plan for redemption. He entreated all to believe in God’s power especially through prophecies to save mankind. The glory of the Lord shall be revealed, he noted and add: “The blood of Jesus is not shed in vain”. 

Surrounded by his beloved wife, Mrs Eugenia Arthur, and their three children, Prophet Arthur expressed gratitude to the members of the church for the resounding welcome they have accorded him as he starts to embark on his role and duty as the National Head. 

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He recognised the exploits and excellent leadership roles of his predecessors, Apostle Edmund Appiah (who was the first National Head) and Apostle Francis Owusu Kwaah.  

COP’s future and growth in Finland

The Church of Pentecost in Finland was established over 25 years ago. It started in September 2000 as a prayer group with a small number of devoted persons in Helsinki (see www.copfinland.fi).   

The group grew fast and there was the need to secure a new place of worship in the Helsinki area. The Church has grown and spread to other towns and cities in Finland. 

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Today, in Helsinki alone there are two branches of the Church. There is the Akan Assembly where worship is done mostly in the Twi language. The other branch is the English Assembly (or the PIWC) which is attended by other nationalities and African immigrants aside Ghanaian immigrants.

The COP Finland has become very formidable in the religious space in the Ghanaian community in Finland. 

It has thus played a prominent role in the religious or spiritual existence of its members, as well as in people’s social lives as a key aspect of integration into the Finnish society.

The church continues to grow and, for example, it has been one of the major channels through which the Ghana Union Finland (GUF), an association for Ghanaian immigrants in Finland, has made more contacts with members of the Ghanaian immigrant community.

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With Dr Perpetual Crentsil

perpetual.crentsil@yahoo.com

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 Responding to religious insults with faith, wisdom and restraint  …The Prophetic Model for Muslim–Christian Peace and Coexistence(Part 1)

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All praise belongs to Allah, Lord of the worlds. We praise Him, seek His help and forgiveness, and seek refuge in Him from the evil within ourselves and from our evil deeds.

May His Peace and Blessings be Upon the Noble Prophet Mohammed, his household, companions and all righteous people till the Last Day. Ameen

GHANA, WE MUST NOT ALLOW A MOMENT OF ANGER TO DESTROY DECADES OF PEACE

My dear brothers and sisters in Ghana.

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Today I speak about something that should concern every Muslim, every Christian and every responsible Ghanaian.

Recent events involving controversial statements about Prophet Muhammad (pbuh), the arrest of an Islamic cleric accused of making statements advocating violence, and the arrest of a Christian preacher over alleged derogatory comments concerning the Prophet (pbuh) have generated considerable national concern. The Ghana Police Service has said the matters are under investigation and that due process will apply.

And now, reports of an alleged assault on a detained pastor have added another troubling dimension to the matter.

Let us be very clear:

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Ghana is not at war.

Muslims are not at war with Christians.

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Christians are not at war with Muslims.

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For generations, we have lived together, traded together, worked together, attended the same schools, built communities together and, in many Ghanaian families, even married across religious lines.

Therefore, we must not allow the reckless words or actions of a few individuals to destroy the peace built by generations.

WHEN SOMEONE INSULTS THE PROPHET (PBUH), WHAT DOES ISLAM EXPECT

FROM ME?

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This is the question we must answer.

Not: “How angry am I?”

But: “What does Allah require from me?”

Not: “What can I do to my enemy?”

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But: “What did Prophet Muhammad (pbuh) do when his enemies hurt him?”

This distinction is crucial.

Islam does not teach us to abandon our faith when we are provoked.

Islam teaches us how to behave because we have faith.

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Allah says:

“Do not let the hatred of a people cause you to depart from justice. Be just; that is nearer to righteousness.” (Qur’an 5:8).

Notice the greatness of Islam.

Allah does not say, “Be just when people respect you.”

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He says, be just even when you hate what they have done.

Therefore: An insult does not give me permission to become unjust.

The author is the Chief Imam of Katamanso Municipal and Certified Counsellor and Governance Expert 

By Imam Alhaji Saeed Abdulai

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