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Man sues Apple for refusing to fix his iPhone
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An iPhone user in San Francisco has sued Apple for the exact cost of his iPhone, saying the company refused to repair the device, despite it being under warranty.
Theodore A. Kim filed a lawsuit in San Francisco seeking $1,383.13, the original cost of his phone. The claim was filed in small claims court.
“It levels the playing field so that just a simple consumer like me can sue a big company without having to worry about getting lawyers and all that other stuff,” Kim told Insider in a phone interview last week. “I feel like at least I want my day in court.”
The court clerk set a trial for 1.30 p.m. on November 23, 2021, according to documents. Apple didn’t respond to Insider’s requests for comment.
The phone Kim’s suing over was originally purchased from an authorized Apple seller in Vietnam in October 2020, he said. The iPhone 12 was under Apple’s warranty until October 2022, he said.
When Kim returned to the US during the pandemic, he was having trouble getting the phone to read a US sim card. So he called Apple, and they told him to bring it into a local Apple Store.
“And so I brought it into the store and they sent it to the repair depot – then they came back and said, ‘Yeah, we’re not going to fix this because it’s been tampered with,’” Kim said. “And I said: ‘Tampered with in what way?’”
He didn’t get an answer, he said. Instead, they returned the phone. But now it had a broken SIM tray, Kim said.
A few weeks later, Kim filed a complaint with the Better Business Bureau (BBB). Apple responded to that complaint, saying the iPhone would have been repaired if it had been broken while the company had it.
“Apple considers this matter closed,” the company said, according to the BBB website.
Since Apple wouldn’t fix the phone under the warranty – which Kim said was voided by the company – he offered to pay for the repair. But the company again refused, he said.
As a final gambit, he sent an email to Apple CEO Tim Cook’s email address in late June. He didn’t hear back. So he turned to Google for ways to solve the problem.
“And I found a blog post of someone in Seattle successfully suing Apple in small claims court,” Kim said.
In that 2012 case, a blogger brought Apple to small claims court in Washington after his 2008 MacBook Pro’s graphics card died. That blogger’s experience was similar enough to his that Kim thought he might have a chance in court.
“So I said, ‘Well, OK, why don’t I try the same avenue,’” he said. “I kind of jokingly said, ‘Well, this is like a David and Goliath kind of situation.’ We’ll see what happens.”
Source: Yahoo News
The Office of the Special Prosecutor (OSP) has clarified that former Finance Minister Kenneth Nana Yaw Ofori-Atta remains the subject of criminal proceedings in Ghana and is still wanted under a valid arrest warrant issued by the High Court in Accra.
In a public notice, the OSP said it had taken note of a transcript of a hearing from a United States immigration court that has been circulated by some media organisations.
According to the office, the document has been interpreted by some to suggest that Mr. Ofori-Atta has not been credibly charged or linked to any wrongdoing in Ghana.
The OSP rejected that interpretation, explaining that it is not involved in Mr. Ofori-Atta’s immigration proceedings in the United States.
It said its involvement relates only to extradition proceedings, which are being handled through Ghana’s Attorney-General as the country’s central authority.
According to the OSP, the extradition documents are not before the US immigration court and the court has no authority to determine whether the criminal charges against Mr. Ofori-Atta are credible.
“The credibility or otherwise of the criminal charges against Mr. Ofori-Atta is a matter for determination by the courts in Ghana,” the OSP stated.
The office explained that there are three separate legal proceedings involving the former minister.
These include the immigration proceedings in the United States concerning his immigration status, extradition proceedings to determine whether he should be returned to Ghana, and the criminal case before the High Court in Accra involving corruption and corruption-related offences.
The OSP reiterated that Mr. Ofori-Atta remains before the High Court in Accra as an accused person and that a valid warrant has been issued for his arrest.
It maintained that he remains a fugitive from justice in Ghana and is required to appear before the High Court to answer the charges against him.
The Special Prosecutor also stressed that the criminal proceedings in Ghana would continue in accordance with the law and the directives of the High Court, whether or not Mr. Ofori-Atta is physically present in the country.
By: Jacob Aggrey
Telecel Ghana has announced that it has resolved the intermittent challenges that affected its voice and data services.
In a message to customers, the telecommunications company announced that its network services had been fully restored after experiencing temporary disruptions.
“We are pleased to inform you that intermittent challenges with our voice and data services have been resolved,” the company said.
Telecel apologised to customers for the inconvenience caused by the service interruptions and thanked them for their patience during the period.
“We appreciate your patience and apologise for any inconvenience this may have caused,” the company added.
The company assured customers of its commitment to providing reliable communication services under its slogan, “Connecting Energies.”
By: Jacob Aggrey
