News
Man sues Apple for refusing to fix his iPhone
An iPhone user in San Francisco has sued Apple for the exact cost of his iPhone, saying the company refused to repair the device, despite it being under warranty.
Theodore A. Kim filed a lawsuit in San Francisco seeking $1,383.13, the original cost of his phone. The claim was filed in small claims court.
“It levels the playing field so that just a simple consumer like me can sue a big company without having to worry about getting lawyers and all that other stuff,” Kim told Insider in a phone interview last week. “I feel like at least I want my day in court.”
The court clerk set a trial for 1.30 p.m. on November 23, 2021, according to documents. Apple didn’t respond to Insider’s requests for comment.
The phone Kim’s suing over was originally purchased from an authorized Apple seller in Vietnam in October 2020, he said. The iPhone 12 was under Apple’s warranty until October 2022, he said.
When Kim returned to the US during the pandemic, he was having trouble getting the phone to read a US sim card. So he called Apple, and they told him to bring it into a local Apple Store.
“And so I brought it into the store and they sent it to the repair depot – then they came back and said, ‘Yeah, we’re not going to fix this because it’s been tampered with,’” Kim said. “And I said: ‘Tampered with in what way?’”
He didn’t get an answer, he said. Instead, they returned the phone. But now it had a broken SIM tray, Kim said.
A few weeks later, Kim filed a complaint with the Better Business Bureau (BBB). Apple responded to that complaint, saying the iPhone would have been repaired if it had been broken while the company had it.
“Apple considers this matter closed,” the company said, according to the BBB website.
Since Apple wouldn’t fix the phone under the warranty – which Kim said was voided by the company – he offered to pay for the repair. But the company again refused, he said.
As a final gambit, he sent an email to Apple CEO Tim Cook’s email address in late June. He didn’t hear back. So he turned to Google for ways to solve the problem.
“And I found a blog post of someone in Seattle successfully suing Apple in small claims court,” Kim said.
In that 2012 case, a blogger brought Apple to small claims court in Washington after his 2008 MacBook Pro’s graphics card died. That blogger’s experience was similar enough to his that Kim thought he might have a chance in court.
“So I said, ‘Well, OK, why don’t I try the same avenue,’” he said. “I kind of jokingly said, ‘Well, this is like a David and Goliath kind of situation.’ We’ll see what happens.”
Source: Yahoo News
The Ghana Health Service (GHS) has urged Ghanaians to make regular physical activity part of their daily routines to improve blood glucose control and reduce the risk of developing Type 2 diabetes.
It said regular exercise helped the body use insulin more effectively, thereby improving blood sugar regulation and contributing to better overall health.
The call forms part of the Service’s 30-day diabetes awareness campaign ahead of this year’s World Diabetes Day, which is observed on November 14.
The GHS encouraged people to engage in simple physical activities such as walking, dancing, cycling and gardening.
It noted that staying physically active did not necessarily require expensive gym memberships, as everyday activities, including household chores, could contribute to maintaining an active lifestyle.
The Service advised adults to aim for at least 150 minutes of moderate-intensity physical activity each week, stressing the importance of starting with manageable activities and gradually building consistency.
It further encouraged people living with diabetes to combine regular physical activity with prescribed treatment and a healthy diet to help manage the condition.
The awareness campaign, being undertaken ahead of World Diabetes Day, is aimed at promoting healthy lifestyle choices and encouraging early action to prevent and manage diabetes.
This year’s World Diabetes Day is being observed under the theme “early action on diabetes,” with November 14 set aside to raise awareness of the condition and the importance of prevention, early detection and proper management.
By Esinam Jemima Kuatsinu
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We take certain things for granted but it should not be so, especially if you can read, write and understand what is said on TV and Radio in English. Usually at 7:00 pm, I watch the news on one of the popular media channels and it was no big deal until a few days ago.
As I listened to a radio presenter on a popular Fm station, the important role my parents played in my life, as far as education is concerned, suddenly dawned on me. The usual style at the start of the programme, is to play a very funny interaction between a man who identifies himself as Barry …and a Ghanaian man called Akwasi.
This Barry guy apparently was talking to Akwasi by phone and he was speaking in English and Akwasi asked him to speak English, meanwhile Akwasi did not understand the English language, so he quickly asked the Barry guy to change to Twi, when he realised that the intonation was not the normal Ghanaian one.
I really had a good laugh and that was when I realised that my parents had indeed helped me by giving me access to education.
Imagine going to enter a place and they have written push on the door frame and because you cannot read, you decide to assume that you need to pull the door towards you and the embarrassment you will go through, pulling with all your might and especially at places with glass doors at the main entrance, everybody watching you and you struggling with the door for quite a few seconds before deciding to push.
It is in moments like that, that you either start blessing your parents or otherwise, depending on whether they sent you to school or not. There are things we consider as little that we take for granted but in reality, it is a big deal if you are not educated.
I recently had to go to an office located in the Ridge Hospital area and it was located on one of the floors of a story building. The protocol requires that visitors to the place log their details in a book provided for that purpose.
You write the date, your name etc., the usual. Imagine for a moment that you are Akosua Seiwaa, an uneducated person, who is going to see someone in one of the offices in the building and you are required to fill the log book with your details. It suddenly generates a stressful situation for you.
The FM programme really set me thinking about how grateful we ought to be to our parents or guardians who gave us access to education such that we have the confidence to go boldly to all kinds of places without stress.
Just imagine going to a hospital and given a whole bunch of medication. As is usually the case, the pharmacist mentions your name and immediately starts telling you the number of times and the various dosage you are to take them.
He or she then goes to the next person and chances are you are likely to forget some of the instructions. If you are uneducated, how are you going to identify the right dosages and any other special instructions you need. There is a saying that ‘If you can read this, thank a teacher.’ I think it should rather be, ‘If you can read this, thank your parents.’
There was another recording of a hilarious conversation on the show between two ladies one of whom was uneducated and did not understand “It’s been a while”. Apparently a church member met her and she said to her it’s been a while and did not know how to respond till a young girl she was walking with explained to her in Twi “Ose ohuu wo aky3”.
She was bitterly complaining to the friend that had it not been the young girl, she would have been greatly embarrassed with this “it’s been a while, it’s been a while” that the church member said to her. Do not laugh alone. Share. God bless.
