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Man sues Apple for refusing to fix his iPhone
An iPhone user in San Francisco has sued Apple for the exact cost of his iPhone, saying the company refused to repair the device, despite it being under warranty.
Theodore A. Kim filed a lawsuit in San Francisco seeking $1,383.13, the original cost of his phone. The claim was filed in small claims court.
“It levels the playing field so that just a simple consumer like me can sue a big company without having to worry about getting lawyers and all that other stuff,” Kim told Insider in a phone interview last week. “I feel like at least I want my day in court.”
The court clerk set a trial for 1.30 p.m. on November 23, 2021, according to documents. Apple didn’t respond to Insider’s requests for comment.
The phone Kim’s suing over was originally purchased from an authorized Apple seller in Vietnam in October 2020, he said. The iPhone 12 was under Apple’s warranty until October 2022, he said.
When Kim returned to the US during the pandemic, he was having trouble getting the phone to read a US sim card. So he called Apple, and they told him to bring it into a local Apple Store.
“And so I brought it into the store and they sent it to the repair depot – then they came back and said, ‘Yeah, we’re not going to fix this because it’s been tampered with,’” Kim said. “And I said: ‘Tampered with in what way?’”
He didn’t get an answer, he said. Instead, they returned the phone. But now it had a broken SIM tray, Kim said.
A few weeks later, Kim filed a complaint with the Better Business Bureau (BBB). Apple responded to that complaint, saying the iPhone would have been repaired if it had been broken while the company had it.
“Apple considers this matter closed,” the company said, according to the BBB website.
Since Apple wouldn’t fix the phone under the warranty – which Kim said was voided by the company – he offered to pay for the repair. But the company again refused, he said.
As a final gambit, he sent an email to Apple CEO Tim Cook’s email address in late June. He didn’t hear back. So he turned to Google for ways to solve the problem.
“And I found a blog post of someone in Seattle successfully suing Apple in small claims court,” Kim said.
In that 2012 case, a blogger brought Apple to small claims court in Washington after his 2008 MacBook Pro’s graphics card died. That blogger’s experience was similar enough to his that Kim thought he might have a chance in court.
“So I said, ‘Well, OK, why don’t I try the same avenue,’” he said. “I kind of jokingly said, ‘Well, this is like a David and Goliath kind of situation.’ We’ll see what happens.”
Source: Yahoo News
A woman who is accused of bolting with ‘susu’ money totaling GH₵156,445 has appeared before an Accra Circuit Court.
Martha Nana Esi Afful was alleged to have collected the money from 35 complainants.
Charged with 35 counts of fraudulent breach of trust, Martha, who was earlier remanded, pleaded not guilty.
The court, presided over by Mr Joseph Y. Kuunsong on Wednesday, admitted the accused person to a GH₵200,000 bail with two sureties.
One of the sureties, the court said, must be a public servant earning not less than GH₵5,000.
She is expected to reappear on August 12, 2026.
The Prosecution’s case before the court is that the complainants are traders and residents at La in Accra.
Prosecution described Martha as a ‘Susu’ collector, who resided at Burma Camp.
The court heard that the accused person run a business with the name ‘ZOE’ and she deceived the 35 complainants into believing that she collected ‘Susu’ daily, which was kept for a period of one-three years, and paid interest on the money invested.
The complainants contributed in 2023 for a three-year period, prosecution said.
In December 2025, when the complainants went to take their money with interest, Martha went into hiding and only took phone calls from a few complainants.
Prosecution said the accused provided a MTN Momo number through which a few of the complainants still paid monies.
It said all efforts made to collect the money, totaling GH₵156,445 from her, proved futile.
On June 14, 2026, a report was made to the police and Martha was picked up at a washing bay at Tse Addo.
During interrogation, she admitted the offence in her caution statement, saying she lost her husband and relocated to Swedru in the Central Region, hence the complainants were unable to reach her from December 2025 till date.
Prosecution said Martha further stated that she had invested the monies into refuse collection business and she needed time to pay the amount.
Police are investigating the claims. –GNA
A Public Health Nurse at the Roman Ridge Sub-Municipal of the Ayawaso West Health Directorate, Ms Patience Adoli Kporxah, has cautioned the public against coming into contact with floodwaters, warning that exposure can lead to serious diseases, infections and injuries.
Floodwater, she said, should always be treated as contaminated, regardless of how clean it appears, because it may contain sewage, human and animal waste, chemicals, fuel, sharp objects and disease-causing micro-organisms.
In an interview with The Spectator in Accra on Thursday, Ms Kporxah explained that contact with contaminated floodwater exposes people to bacteria, viruses, parasites, hazardous chemicals and other physical hazards that can result in illness or injury.
Her advice came in the wake of recent exposure to floodwater following Monday’s torrential rains that left vast areas of the capital flooded.
As a result, a lot of people were seen either ‘swimming’ in the floodwater to rescue people or retrieving items being washed away.
According to her, exposure to floodwater could cause skin infections, particularly where there are cuts or open wounds, as well as diarrhoea diseases such as cholera, typhoid fever, dysentery and other forms of gastroenteritis if contaminated water was swallowed.
Other health risks, she said include hepatitis A, eye and ear infections, tetanus in people with untreated wounds or incomplete vaccination, and injuries from submerged sharp objects, debris or electrical hazards.
Ms Kporxah advised anyone who had contact with floodwater to monitor their health closely and seek immediate medical attention if they develop symptoms such as fever, diarrhoea, vomiting, abdominal pain, severe headache, muscle aches, skin rash, difficulty breathing, or yellowing of the eyes or skin.
She also urged people whose wounds became red, swollen, painful or begin to discharge pus, as well as those who accidentally swallow floodwater, to report to the nearest health facility without delay.
Although not everyone exposed to floodwater requires immediate treatment, she stressed that pregnant women, people with weakened immune systems, individuals living with chronic illnesses and those with significant wounds should seek prompt medical evaluation.
On water safety, Ms Kporxah cautioned that rainwater was not automatically safe for drinking or cooking, especially during or after flooding. She explained that rainwater collected from roofs, gutters or open containers could be contaminated by bird and animal droppings, dust, leaves, bacteria, viruses, parasites and chemical pollutants.
She advised that rainwater intended for drinking should first be treated by boiling, chlorination or another approved water purification method before use.
Touching on food safety, Ms Kporxah said factory-sealed bottled drinks and canned foods with intact packaging might still be safe after flooding.
However, she stressed that any containers submerged in floodwater should be thoroughly cleaned and disinfected before handling. Foods in paper packaging, damaged containers or products with broken seals should be discarded because contaminated water may have seeped into them.
She further warned that flooding increases the risk of outbreaks of cholera, typhoid fever and other waterborne diseases through contaminated water sources.
In addition, she said flooding could contribute to respiratory illnesses in overcrowded shelters and mould-infested buildings, foodborne illnesses from spoiled or contaminated food, and mental health conditions such as anxiety, stress, depression and trauma.
It could also disrupt access to medicines and healthcare for people living with chronic conditions, including diabetes, hypertension, asthma and kidney disease.
Ms Kporxah therefore urged the public to practice good hygiene, avoid unnecessary contact with floodwater, consume only safe food and drinking water, and seek medical attention promptly whenever symptoms develop.
She said observing these preventive measures would help minimise the risk of disease outbreaks and protect lives as the country continues to experience heavy rains and flooding in some communities.
By Esinam Jemima Kuatsinu
