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Man sues Apple for refusing to fix his iPhone
An iPhone user in San Francisco has sued Apple for the exact cost of his iPhone, saying the company refused to repair the device, despite it being under warranty.
Theodore A. Kim filed a lawsuit in San Francisco seeking $1,383.13, the original cost of his phone. The claim was filed in small claims court.
“It levels the playing field so that just a simple consumer like me can sue a big company without having to worry about getting lawyers and all that other stuff,” Kim told Insider in a phone interview last week. “I feel like at least I want my day in court.”
The court clerk set a trial for 1.30 p.m. on November 23, 2021, according to documents. Apple didn’t respond to Insider’s requests for comment.
The phone Kim’s suing over was originally purchased from an authorized Apple seller in Vietnam in October 2020, he said. The iPhone 12 was under Apple’s warranty until October 2022, he said.
When Kim returned to the US during the pandemic, he was having trouble getting the phone to read a US sim card. So he called Apple, and they told him to bring it into a local Apple Store.
“And so I brought it into the store and they sent it to the repair depot – then they came back and said, ‘Yeah, we’re not going to fix this because it’s been tampered with,’” Kim said. “And I said: ‘Tampered with in what way?’”
He didn’t get an answer, he said. Instead, they returned the phone. But now it had a broken SIM tray, Kim said.
A few weeks later, Kim filed a complaint with the Better Business Bureau (BBB). Apple responded to that complaint, saying the iPhone would have been repaired if it had been broken while the company had it.
“Apple considers this matter closed,” the company said, according to the BBB website.
Since Apple wouldn’t fix the phone under the warranty – which Kim said was voided by the company – he offered to pay for the repair. But the company again refused, he said.
As a final gambit, he sent an email to Apple CEO Tim Cook’s email address in late June. He didn’t hear back. So he turned to Google for ways to solve the problem.
“And I found a blog post of someone in Seattle successfully suing Apple in small claims court,” Kim said.
In that 2012 case, a blogger brought Apple to small claims court in Washington after his 2008 MacBook Pro’s graphics card died. That blogger’s experience was similar enough to his that Kim thought he might have a chance in court.
“So I said, ‘Well, OK, why don’t I try the same avenue,’” he said. “I kind of jokingly said, ‘Well, this is like a David and Goliath kind of situation.’ We’ll see what happens.”
Source: Yahoo News
Member of Parliament for Kpandai constituency, Matthew Nyindam, has argued that he would have defeated the National Democratic Congress candidate if a rerun election had been held, insisting that his loss was a battle against the power of the state rather than a fair contest.
Nyindam explained that his legal challenge to the 2024 parliamentary election was based on irregularities in four polling stations.
He noted that his team expected the court to address those specific concerns, not to order a fresh election across the entire constituency.
According to him, the decision to rerun the election confirmed what he described as a long standing pattern of unfair conduct by the NDC in Kpandai.
He added that he anticipated the chance to appeal the ruling but was surprised when Parliament later declared his seat vacant.
Nyindam stressed that the declaration of the seat left him feeling unfairly treated.
He maintained that he won the election clearly and believed the process that followed was aimed at removing him from Parliament prematurely.
He further stated that the situation turned into a contest between himself and the state.
He explained that running against the full weight of government made the election difficult, as ministers, MPs, chief executives and other officials were actively involved in campaigning, with resources flowing into the constituency.
Despite these challenges, Nyindam expressed confidence in his political strength, stating that under normal circumstances he would have beaten his opponent comfortably.
He added that he ultimately left the outcome in the hands of God, believing that destiny would determine whether he returned to Parliament.
Nyindam concluded that although the experience was painful, he believes it will serve a greater purpose in his political journey.
By: Jacob Aggrey
Ashanti Regional Chairman of the New Patriotic Party, Bernard Antwi Boasiako, known as Chairman Wontumi, has admitted that the party did not achieve its desired results in the Ashanti Region during the 2024 general election but maintained that the region remained the party’s strongest support base.
Addressing the media after a post election review, Wontumi said the party quickly set up a regional committee to investigate the reasons for the loss and to propose solutions.
He explained that a subcommittee was tasked to study what went wrong and recommend ways to improve future performance.
According to him, the committee’s report highlighted both the party’s mistakes and areas that need improvement.
He noted that the party has taken lessons from the findings and is ready to make changes.
Wontumi stressed that he learns quickly and is committed to applying the recommendations.
He emphasized that despite not meeting expectations, votes from the Ashanti Region significantly contributed to the party’s overall national performance.
He explained that the region pushed the party to the final figures it recorded in the 2024 election and still produced more votes than any other region.
Wontumi added that a post mortem of the results would show that the Ashanti Region performed better than others, even though the party fell short of its target.
He described the region’s effort as commendable.
He said the party now understands what voters in the Ashanti Region expect and assured them that the NPP will engage them better and work to meet their needs in future elections.
By: Jacob Aggrey
