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Man sues Apple for refusing to fix his iPhone
An iPhone user in San Francisco has sued Apple for the exact cost of his iPhone, saying the company refused to repair the device, despite it being under warranty.
Theodore A. Kim filed a lawsuit in San Francisco seeking $1,383.13, the original cost of his phone. The claim was filed in small claims court.
“It levels the playing field so that just a simple consumer like me can sue a big company without having to worry about getting lawyers and all that other stuff,” Kim told Insider in a phone interview last week. “I feel like at least I want my day in court.”
The court clerk set a trial for 1.30 p.m. on November 23, 2021, according to documents. Apple didn’t respond to Insider’s requests for comment.
The phone Kim’s suing over was originally purchased from an authorized Apple seller in Vietnam in October 2020, he said. The iPhone 12 was under Apple’s warranty until October 2022, he said.
When Kim returned to the US during the pandemic, he was having trouble getting the phone to read a US sim card. So he called Apple, and they told him to bring it into a local Apple Store.
“And so I brought it into the store and they sent it to the repair depot – then they came back and said, ‘Yeah, we’re not going to fix this because it’s been tampered with,’” Kim said. “And I said: ‘Tampered with in what way?’”
He didn’t get an answer, he said. Instead, they returned the phone. But now it had a broken SIM tray, Kim said.
A few weeks later, Kim filed a complaint with the Better Business Bureau (BBB). Apple responded to that complaint, saying the iPhone would have been repaired if it had been broken while the company had it.
“Apple considers this matter closed,” the company said, according to the BBB website.
Since Apple wouldn’t fix the phone under the warranty – which Kim said was voided by the company – he offered to pay for the repair. But the company again refused, he said.
As a final gambit, he sent an email to Apple CEO Tim Cook’s email address in late June. He didn’t hear back. So he turned to Google for ways to solve the problem.
“And I found a blog post of someone in Seattle successfully suing Apple in small claims court,” Kim said.
In that 2012 case, a blogger brought Apple to small claims court in Washington after his 2008 MacBook Pro’s graphics card died. That blogger’s experience was similar enough to his that Kim thought he might have a chance in court.
“So I said, ‘Well, OK, why don’t I try the same avenue,’” he said. “I kind of jokingly said, ‘Well, this is like a David and Goliath kind of situation.’ We’ll see what happens.”
Source: Yahoo News
A member of the National Democratic Congress (NDC), Dr. Sammy Ayeh has picked up nomination forms to contest for the position of Deputy National Communications Officer position.
Announcing his intention, Dr. Ayeh said he is offering himself to help communicate the party’s vision clearly and connect its message with the aspirations of Ghanaians.
He expressed deep gratitude to the party’s National Communications Officer, Lawyer Sammy Gyamfi, describing him as an able leader on whose shoulders he has risen.
“His exceptional leadership, mentorship and confidence in me have shaped my journey and strengthened my resolve to serve,” Dr. Ayeh stated.
He said if elected, he will seek to build on that foundation by strengthening research-driven communication, empowering grassroots communicators, and enhancing strategic media engagement.
Dr. Ayeh humbly appealed to party members and supporters for their support.
By Edem Mensah-Tsotorme
The Data Protection Commission has called on the Minority Caucus in Parliament, the Ministry of Foreign Affairs, JoyNews and other media houses to protect the personal information of 1,964 Ghanaians evacuated from South Africa.
In a press release issued on Tuesday, October 20, 2026, the Commission expressed concern over the public disclosure of the evacuees’ personal details, including their names, signatures and records of financial assistance received.
It warned that making such information public could expose the affected individuals to identity theft, fraud and other forms of harm, especially given the threats to their safety that some of them may have faced.
The Commission explained that the 1992 Constitution protects the dignity and privacy of every individual. It also cited the Data Protection Act, 2012 (Act 843), which sets out rules for the lawful collection, use and disclosure of personal information.
While acknowledging the importance of transparency, parliamentary oversight, the right to information and press freedom, the Commission stressed that these principles do not automatically justify the unrestricted publication of personal details.
It said the disclosure of the records by the Minority Caucus, the Ministry of Foreign Affairs, JoyNews and other media organisations must be assessed based on the law, the purpose of the disclosure and the privacy rights of the individuals involved.
The Commission further noted that although the Ministry of Foreign Affairs and Parliament are registered data controllers in good standing, their registration does not exempt them from their legal responsibilities under the Data Protection Act.
It has therefore urged all the parties involved to take appropriate steps to protect the affected individuals, including immediately restricting access to or removing personal details from publicly available records where their continued disclosure is not legally justified.
The Commission announced plans to conduct a regulatory review to determine whether the disclosures had a lawful basis, what safeguards were applied and whether the privacy rights of the evacuees had been adequately protected.
It said it would engage the relevant parties as part of the review and take appropriate regulatory action if any breach of the law is established.
The Commission reiterated that protecting personal information and respecting human dignity must remain central to efforts to promote public accountability.
By: Jacob Aggrey
