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Man sues Apple for refusing to fix his iPhone
An iPhone user in San Francisco has sued Apple for the exact cost of his iPhone, saying the company refused to repair the device, despite it being under warranty.
Theodore A. Kim filed a lawsuit in San Francisco seeking $1,383.13, the original cost of his phone. The claim was filed in small claims court.
“It levels the playing field so that just a simple consumer like me can sue a big company without having to worry about getting lawyers and all that other stuff,” Kim told Insider in a phone interview last week. “I feel like at least I want my day in court.”
The court clerk set a trial for 1.30 p.m. on November 23, 2021, according to documents. Apple didn’t respond to Insider’s requests for comment.
The phone Kim’s suing over was originally purchased from an authorized Apple seller in Vietnam in October 2020, he said. The iPhone 12 was under Apple’s warranty until October 2022, he said.
When Kim returned to the US during the pandemic, he was having trouble getting the phone to read a US sim card. So he called Apple, and they told him to bring it into a local Apple Store.
“And so I brought it into the store and they sent it to the repair depot – then they came back and said, ‘Yeah, we’re not going to fix this because it’s been tampered with,’” Kim said. “And I said: ‘Tampered with in what way?’”
He didn’t get an answer, he said. Instead, they returned the phone. But now it had a broken SIM tray, Kim said.
A few weeks later, Kim filed a complaint with the Better Business Bureau (BBB). Apple responded to that complaint, saying the iPhone would have been repaired if it had been broken while the company had it.
“Apple considers this matter closed,” the company said, according to the BBB website.
Since Apple wouldn’t fix the phone under the warranty – which Kim said was voided by the company – he offered to pay for the repair. But the company again refused, he said.
As a final gambit, he sent an email to Apple CEO Tim Cook’s email address in late June. He didn’t hear back. So he turned to Google for ways to solve the problem.
“And I found a blog post of someone in Seattle successfully suing Apple in small claims court,” Kim said.
In that 2012 case, a blogger brought Apple to small claims court in Washington after his 2008 MacBook Pro’s graphics card died. That blogger’s experience was similar enough to his that Kim thought he might have a chance in court.
“So I said, ‘Well, OK, why don’t I try the same avenue,’” he said. “I kind of jokingly said, ‘Well, this is like a David and Goliath kind of situation.’ We’ll see what happens.”
Source: Yahoo News
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Sammy Awuku urges Fourth Estate to follow GJA Code of Ethics when holding duty bearers accountable
The Member of Parliament for Akuapem North, Samuel Awuku, has called on the Fourth Estate to strictly adhere to the Ghana Journalists Association (GJA) Code of Ethics when reporting on public officials and state institutions.
In a statement issued on 25 September 2025, Mr Awuku said a recent publication by the Fourth Estate about the National Lottery Authority’s (NLA) Good Causes Foundation misrepresented facts about projects undertaken during his time as Director-General.
According to him, the article created the impression that funds meant for the underprivileged were diverted to “glamorous events and questionable enterprises” but ignored many life-saving projects, donations and community interventions funded by the Foundation.
He reminded journalists that Article 1 of the GJA Code of Ethics obliges them to provide factual, balanced and accurate information to the public and to cross-check their facts before publication. “For journalists of the Fourth Estate’s calibre who pride themselves in working in the public interest, it is only appropriate that their publications are factual and not misleading,” he stated.
Mr Awuku explained that the NLA Good Causes Foundation was established in October 2021 to rebrand the Authority’s corporate social responsibility arm and focus on health, education, youth and sports development, and arts and culture.
He said that during his tenure the Foundation built 20-seater toilet facilities with mechanised boreholes in several communities, funded surgery for a baby with spinal bifida, donated incubators and medical supplies to hospitals, constructed a smart laboratory for the Borstal Institute, provided scholarships to needy students, and supported football clubs and cultural festivals, among other projects.
Mr Awuku added that the Foundation was funded through the Caritas Lottery Platform, which generated about GHS11 million between October 2021 and December 2024 after its relaunch.
He dismissed claims that the Authority spent heavily on awards and luxury events, explaining that sponsorships accounted for only about five per cent of expenditure and were intended to attract corporate stakeholders and raise revenue. He also said many award nominations were turned down and that any awards received were not “bought” but recognised the work of his management and staff.
The MP expressed concern about the publication of the names of NLA staff and other beneficiaries, including patients, saying this violated their privacy.
Mr Awuku concluded that he served with integrity and helped turn the NLA’s losses into profits and urged the Fourth Estate and other media houses to present a full and balanced picture when holding duty bearers accountable.
By: Jacob Aggrey
Businessman Richard A. Jakpa has petitioned the Criminal Investigations Department (CID) of the Ghana Police Service.
He is accusing former Attorney-General Godfred Yeboah Dame of trying to get him to give false evidence in court.
In his petition dated July 23, 2025, Mr. Jakpa said he is the third accused person in an ongoing trial involving former Deputy Finance Minister Dr. Cassiel Ato Forson.
According to Mr. Jakpa, Mr. Dame contacted him after the prosecution closed its case and allegedly urged him to cooperate and testify in a way that would implicate Dr. Forson.
He further alleged that on March 26, 2024, Mr. Dame called him and suggested how he should answer questions about Letters of Credit during cross-examination, and even advised him to seek a false medical excuse to delay proceedings.
This, Mr. Jakpa mentioned, he refused to do so.
The businessman is asking the CID to investigate what he describes as an attempt to fabricate evidence and undermine the court process.
The former Attorney-General has not yet publicly responded to the allegations.
By: Jacob Aggrey
