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NSA board sets up committee to supervise digital reforms
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The Governing Board of the National Service Authority (NSA) has announced the inauguration of a Transition and Implementation Steering Committee (TISC) to oversee the Authority’s digital transformation agenda.
According to the Board, the move follows a letter dated 17 June 2025 from the Office of the President to the Minister of Youth Development and Empowerment directing the suspension of the existing deployment system, calling for an audit of its operations and instructing the design and deployment of a new digital platform.
The Board explained that the audit had been completed and had found the existing system unsatisfactory.
It indicated that the Minister had written to the Board to begin the necessary legal processes to ensure the contract for the audited system, which expired in August 2025, would not be renewed, and to take further steps toward designing and deploying a new digital platform that would guarantee transparency, security and real-time verification of service personnel postings.
It stressed that the TISC had been established to ensure a smooth and orderly transition from the current National Service Scheme digital platform to a new ICT-led system aimed at improving efficiency, transparency and service delivery.
The Authority outlined the Committee’s mandate as overseeing the phased migration from the legacy system, directing the design and deployment of a modern digital platform, and supervising its operationalisation across core functions including personnel enrolment, postings, payroll, allowances and scheme administration.
It further noted that acting under the directives of the Minister of Youth Development and Empowerment and deriving authority from the NSA Board, the TISC has the power to issue instructions to NSA departments and engage external partners necessary to achieve its mandate through the Governing Board.
The Authority named Dr. Wisdom Atiwoto, a member of the NSA Board and Director of Research, Statistics and Information Management at the Ministry of Health, as chair of the Committee.
Other members include Ms. Ruth Dela Seddoh, Mr. Shadrack Mensah, Ms. Elorm Goh, Mr. Benjamin Freeman Kusi, Ms. Jennifer Opong, Dr. Stephan Nwolley, Mr. Koku Abotsi, Mr. Japhet Kuntu, Mr. Nabil Abubakar Hussayn and Ms. Regina Obenewa Penrose as Secretary.
The NSA Board assured the public and stakeholders of its commitment to innovation, accountability and excellence in service delivery.
It emphasised that there would be no disruption in the fulfilment of its obligations to national service personnel as outlined in the National Service Act, Act 1119 (2024), and indicated that updates on the Committee’s progress would be communicated in due course.
With the collective expertise of its members, the TISC is expected to deliver a robust and future-ready platform that will anchor the next phase of the National Service Scheme’s operations.
By: Jacob Aggrey
Ghana Post on Tuesday launched the ‘Skool Box’ initiative, one aimed at supporting education and delivery services to students in Accra.
The initiative forms part of Ghana Post’s broader transformation agenda to diversify its services and provide innovative solutions to everyday challenges faced by Ghanaians.
Launching the initiative, the Managing Director of the company, Mrs Rita Sraha, said the idea was inspired by the practical difficulties students and parents often faced in transporting school items, particularly at the beginning of the academic term.
According to her, the increasing space constraints in schools also makes it difficult for students to carry large quantities of belongings with them, creating the need for parents to find alternative ways of sending additional items to their children.
Mrs Sraha said the initiative aligns with the broader national agenda of using digital technology and innovation to expand opportunities, improve public services and strengthen Ghana’s economic capabilities.
The Managing Director however, stressed that the success of the initiative would depend on Ghana Post’s willingness to listen to users, learn from experience and continuously improve the service.
Mrs Sraha explained that Ghana Post was gradually expanding beyond its traditional postal operations through partnerships and services in areas including last-mile delivery, agency banking, logistics and insurance.
She said the School Box Service was another example of how the organisation was using its institutional capabilities to develop solutions to practical challenges within communities.
The Acting Chief Commercial Officer of Ghana Post, Mr Benard Yaw Atta-Sonno, said the service was designed to provide convenient and reliable delivery of school-related items while creating new business opportunities within the education sector.
According to him, the company was also strengthening its focus on digitalisation, customer experience, strategic partnerships and data-driven commercial decision-making.
“Our objective is clear: to build multiple sustainable revenue streams around the assets and capabilities that Ghana Post already possesses, while developing new capabilities for emerging markets,” he said.
He explained that, in the short term, the initiatives were expected to increase transaction volumes, improve the digitalisation of the company’s network, attract new customer segments and generate additional revenue from services that complemented its traditional postal operations.
He noted that the School Box, in particular, provided an opportunity for Ghana Post to develop recurring business around the annual school cycle, while creating opportunities to cross-sell other logistics and delivery services.
The launch forms part of Ghana Post’s wider efforts to modernise its operations and position the company as a diversified logistics and service provider beyond its traditional postal business.
By Linda Abrefi Wadie
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The Ghana Education Service (GES) has asked heads of schools not to turn away newly admitted students or refuse to accommodate them over metal trunks or wooden chop boxes.
“These practices may impose unnecessary financial burdens on parents and guardians who may be unable to afford alternative storage containers prescribed by individual schools,” the GES said in a statement.
“All students admitted to boarding accommodation should be treated fairly and accommodated without discrimination based on their economic circumstances or ability of their parents or guardians to purchase a particular brand or type of personal effects.”
The statement, signed by Professor Mrs Smile Dzisi, the Deputy GES Director-General, comes after Management of the Service received reports that some senior high schools and senior high technical schools (SHS/SHTS) were turning newly admitted students or refusing to accommodate them because they brought metal trunks, wooden chop boxes or other personal storage containers to school.
Consequently, the GES has asked regional directors to inform all heads to desist from turning away or refusing admissions to duly admitted students solely on the basis of the type of trunk, chop box, or personal storage container they bought to school.
Provided the item was reasonably sized, safe and did not pose risk to the health, safety or welfare of other students, those students must not be refused accommodation, it added.
The statement said: “Any reported case of a duly admitted student being denied accommodation or turned away solely because of the type of trunk, chop box or personal storage container brought to school should be investigated and same reported to management.”
“Any head of SHS/SHSTS who flouts this directive shall be dealt with in accordance with the applicable standards, regulation and laws of the service.” –GNA
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