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Haier opens After-Sales Service Centre in Ghana

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One of the world’s leading home appliance brands Haier has opened its After-Sales Service Centre in Ghana through a collaboration with KABFAM Ghana Limited.

This centre is expected to be a one-stop location for services of all Haier products purchased from KABFAM.

Speaking at the unveiling ceremony on Saturday, March 30, at the East Legon Branch of KABFAM Ghana Limited, Mr. Mikki Osei Berko, Communications Manager at KABFAM and Brand Ambassador for Haier said, the company finds the Service Centre essential.

According to him, such facilities are established for those who are encountering problems and are within their warranty period to have their issues fixed, adding that all they need to do is to call the centre.

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Also, he said that even though customers have confidence in the durability of the brand, due to power situations and other technical challenges, Service Centres are critical.

He said regardless of their short stints in Ghana, Haier has put up such a facility to help address the concerns of their customers.

Haier Regional Service Manager for West Africa and Middle East, Junda Zan, said the Ghanaian market has become the flagship for its products in the subregion hence the need to set up a Service Centre in the country.

He urged Ghanaians to visit any of the facilities any time they have a challenge for it to be fixed smoothly for them.

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According to him, this covers different categories of home appliance brands from fridges, microwaves, air-conditioners, gas cookers and built-in kitchens among others.

He added that they have qualified service technicians across and assured the public that customer satisfaction is always their hallmark.

By Edem Mensah-Tsotorme

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Justin Kodua Frimpong files nomination to seek re-election as NPP General Secretary

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General Secretary of the New Patriotic Party (NPP), Justin Kodua Frimpong, has filed his nomination to contest the position of General Secretary again as the party begins its rebuilding efforts ahead of the 2028 general elections.

He was accompanied by party stalwarts and supporters who were in high spirits, expressing confidence that he is the right person to hold the position.

Speaking after filing his nomination, Mr Kodua Frimpong assured the rank and file of the party that he would not disappoint them.

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“I can assure you that the faith the rank and file of the party have had in me, I will never disappoint them,” he said.

He also pledged to run a clean campaign devoid of personal attacks.

“I can assure you that our internal campaign will be devoid of personal attacks,” he told his fellow contestants and the rank and file of the party as he seeks to retain his position.

His tenure has seen the party through the 2024 general elections, where the NPP lost power to the National Democratic Congress (NDC) after eight years in government.

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The party is currently in a rebuilding phase, with internal elections scheduled to elect new national executives to lead its reorganization towards the 2028 polls.

The General Secretary position is considered one of the most influential in the party’s administrative structure, responsible for the day-to-day running of the party secretariat and implementation of party decisions.

By Edem Mensah-Tsotorme

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UGMC disputes Michael Blackson’s claims over late mother’s treatment

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The University of Ghana Medical Centre (UGMC) has disputed claims made on social media by comedian Michael Blackson concerning the treatment given to his late mother, saying a review found that the allegations did not accurately reflect what happened during her stay at the hospital.

In a statement issued in Accra on August 5, 2026, the management of UGMC expressed condolences to Mr. Blackson and his family over the death of his 83-year-old mother, who died at the facility on July 16, 2026.

The hospital said it had taken the concerns raised by Mr. Blackson seriously and conducted a thorough review in line with its clinical and administrative procedures.

According to the statement, the facts presented by Mr. Blackson on social media contained “numerous inaccuracies” and did not accurately reflect the medical care provided to his mother.

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UGMC explained that she was referred to the facility from another hospital and received treatment there from May 27 to July 16, 2026, a period of about eight weeks.

The hospital stated that it would not release details of her diagnosis, treatment, medical records or other aspects of her care because it had a duty to protect patient confidentiality, even after death.

It said the decision was intended to respect the dignity of the deceased and the privacy of her family.

UGMC further stated that all clinical decisions at the facility are made by qualified healthcare professionals based on medical judgment, established standards of care and the best interests of the patient.

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The statement added that such decisions are made in consultation with authorised family representatives where necessary and that billing and financial procedures are governed by institutional policies and are separate from clinical decision-making.

The hospital noted that it values feedback from patients and their families and considers both positive and negative comments important for improving the quality of care.

Mr. Blackson had earlier used social media to criticise the care his mother received at UGMC, prompting the hospital’s response.

By: Jacob Aggrey

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